Cashier (Ocho Rios)

Summary

Responsible for assisting in the day-to-day running of the company; greeting customers, locating products, price-checking items, and organizing store shelves and displays.

Benefits

• • Continuous Training & Development
• • Group Benefits ( Health, Life, Pension)
• • Performance Incentives/ Bonuses
• • Staff Discounts
• • Gym Membership

Responsibilities

The following are specific responsibilities and contributions critical to the successful performance of the position:

• • Ensure outstanding customer service delivery at all times.
• • Answer customers' questions, and provide information on policies and procedures
• • Maintain clean and orderly checkout areas.
• • Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc.
• • Assist in the training of new Cashiers as requested
• • Assist in stock taking when necessary and the ordering of goods as requested
• • Request goods from other location on a weekly basis or as needed to replenish stock
• • Keep work area stocked with goods.
• • Check for expired goods, re-stock shelves and remove price tags if there is a price change.
• • Receive and process payment by cash and credit cards
• • Issue receipts, refunds, credits or cash change to customer
• • Ensure cash from daily sales are balance at the end of each shift
• • Ensure float amount is correct at the beginning and end of each shift and that there is adequate change
• • Answer telephone and assist customers with over the phone queries as is possible
• • Provide product knowledge to customers through the features, values and benefits of each product.
• • Return uncashed items to designated areas.
• • Ensure customers are served their correct purchased item
• • Provide customers with relevant information about specials and promotions
• • Introduce new goods and services to customers.
• • Provide rapid response to customer complaints
• • Communicate all discrepancies to relevant manager/supervisors
• • Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command
• • Ensure that the checkout section is orderly and secure.
• • Report low stock item of ice-cream, if placed by Scoops department
• • Ensure that items purchased by customers are in good condition before it leaves the store
• • Ensure the store is neat, clean and organized throughout each business day.
• • Maintains sales records for inventory control
• • Ensure products are located in correct isle.
• • Ensure shelves are packed neatly
• • Check for expiry date on goods and ensure they are priced correctly.
• • Assist customers in finding goods.
• • Assist in stock taking
• • Assist in every department when possible
• • Ensure that items purchased are in good condition before it leaves the store.
• • Assist in transporting goods from warehouse to the floor
• • Ensure shelves are wiped and restocked.
• • Inform customers of upcoming sales.
• • Assist customers in bringing goods to their vehicles if necessary.
• • Any other duties that have been assigned by managers or supervisors should be performed.

Qualifications

• • High School Diploma / School Leaving Certificate
• • At least 5 CXC’s inclusive of Mathematics and English Language.
• • Must have at least One (1) year experience in cashiering and retailing environment.
• • Must have at least one-year experience in sales (preferably retail sales)
• • Certificate in Cashiering would be an asset

Additional Information and Instructions

We would like to thank you all for your interest in becoming a part of our team. However, only short listed applicants will be contacted.

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