Pre-Authorized Payment/EFT Associate

Summary

Process Pre-Authorized Payments (PAP) for lodgments. Update PAP arrears listings and manual vouchers records. Ensure client records are accurately processed to ensure client satisfaction within standards.

Responsibilities

• Record and update policy records with all Pre-Authorized Payment (PAP) forms received in the Department:

  • • Examine PAP forms for completeness and accuracy.
  • • Update the policy records with all changes relevant to the PAP method of payment with 100% accuracy.
  • • Return PAP forms with errors to the Branches or Department for correction.
• • Prepare PAP cheques for lodgment to the bank account.
• • Verify and prepare Electronic Funds Transfer (EFT) lodgments.
• • Investigate and respond to queries relating to Pre-Authorized Payment.
• • Advise the Advisors of policy arrears within stipulated timeframe.
• • Perform other job-related duties assigned from time to time.

Required Skills

• • Strong analytical/problem-solving and decision-making skills.
• • High level of integrity.
• • Excellent written and oral communication skills.
• • Excellent interpersonal/human relations skills.
• • Sound knowledge of insurance products, processes, and procedures.
• • Good time management skills.
• • Ability to conduct research and analyse data.
• • Working knowledge of local Data Privacy Acts.
• • Proficiency in the use of computer software packages such as word processing and spreadsheet applications.

Qualifications

• • Associate degree in Business Administration or related discipline from a recognized institution.
• • LOMA (parts 1 and 2) or any other industry related designations would be an asset.
• • Three (3) years' working experience including one (1) year experience in an operations division of a life insurance company.

Additional Information and Instructions

📋 How to Apply: 🔹 If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than December 27, 2024. 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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