Project Manager

Summary

The Project Manager is responsible to function as a project or program manager with overall responsibility for the successful planning, tracking and execution of multiple, simultaneous, medium to large complexity projects. This role is also responsible for the introduction, definition of and training on PM areas artifacts, such as tools, techniques, templates, samples, and gathering research materials on leading practices.

Responsibilities

• Service Delivery:

  • • Responsible for driving and overall management of assigned projects and/or programs; lead internal customers and teams in the development and maintenance of project and/or program artifacts, such as scope, approach, solution, plan, resources, estimates, etc.
  • • Develop, track, and manage project forecasts and costs; request budget allocations and reallocations; ensure project and /or program is within budget; ensure mitigating strategies or contingencies are appropriately applied to anticipated risks and issues
  • • Establish, manage, and motivate multi-disciplinary project teams as well as positive and collaborative relationships with leadership; proactively participate in the evolution of improving delivery of solutions to business clients
  • • Demonstrate a clear understanding of both internal and external customer business and work collaboratively to successfully deliver value; act as point of escalation on projects and for project managers when managing programs to raise awareness and help resolve issues
  • • Incorporate industry best practices, conduct internal and external benchmarking and implement standards, key measures and metrics; drive adoption and excellence in Agile and Waterfall development methodologies and practices.

• People Management:

  • • Integrate new team members.
  • • Bring team members and their ideas together.
  • • Connect counselees to the people, resources, and opportunities to help further their career goals and development.
  • • Conduct necessary due diligence and preparation for formal performance development conversations.
  • • Set goals, offer feedback, source developmental opportunities, and provide long-term career guidance to counselees and other intermediate staff across the department
  • • Be a role model for doing the right things and treating people the right way.

Required Skills

• Business Competencies:

  • • Communication - Delivering clear, effective communication and taking responsibility for understanding others.
  • • Customer Service - Demonstrating a commitment to public service, serving internal and external customers while holding oneself accountable for quality outcomes.
  • • Collaboration & Teamwork - Working cooperatively with others, inside and outside the organization, to accomplish objectives. Building and maintaining mutually beneficial partnerships while leveraging information and achieving results.
  • • Stakeholder Management - Capable of building strong professional relationships with the ability to influence all levels across the organization.

• Technical Competencies:

  • • Project Management – Creates and maintains an environment that guides a project to its successful completion.
  • • Data Gathering and Analysis – Seeks or collects and synthesizes information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal, or judgment, and to enable strategic and leadership decision making.
  • • Drive Quality - Develops and monitors processes and organizes resources to achieve desired results.

Qualifications

• • Bachelor’s degree in related field from an accredited college/university.
• • Minimum of 7 years of relevant work experience.
• • Experience in the management of large, complex IT projects and programs, managing multi-phase, multi-track, high-risk projects with up to 30 project team members concurrently.
• • Experience in execution of Agile-based projects and programs is a plus.
• • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
• • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.
• • Ability to participate in development of resource plans and structures and influence organizational priorities.

Additional Information and Instructions

• SPECIAL CONDITIONS:

  • • Expected to work in a fast-paced team environment.
  • • Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.
  • • May be required to work extended hours periodically or on public holidays.

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