Supervisor, Laundry

Summary

As a Supervisor, Laundry, you will be responsible for overseeing and ensuring the smooth operation of cleaning activities carried out by dedicated personnel in various establishments such as hotels, offices, and more. Lead a team of professionals while working independently within established protocols and best practices to maintain high standards of cleanliness and customer satisfaction.

Responsibilities

• • Directly supervise cleaning personnel and delegate tasks to ensure proper completion of cleaning activities.
• • Monitor and maintain a high standard of cleanliness across all assigned facilities.
• • Provide guidance, training, and support for cleaning staff to improve performance and professionalism.
• • Manage schedules, shifts, and logistics to optimize team performance and resource allocation.
• • Conduct regular inspections and evaluations of facilities to ensure that all areas are clean and sanitary.
• • Address and resolve customer complaints, feedback, or concerns related to housekeeping and cleaning services.
• • Maintain clear communication with staff and upper management regarding timelines, expectations, and challenges, and implement solutions to address any issues.
• • Ensure the team complies with established safety guidelines, procedures, and regulations.
• • Continuously improve the efficiency and effectiveness of cleaning processes by identifying areas for improvement and implementing new techniques and protocols.
• • Complete additional tasks or responsibilities as assigned.

Required Skills

• • Business Expertise
• • Championing Guest Needs
• • Developing Self
• • Impact
• • Interpersonal Skills
• • Job Functional Knowledge
• • Leadership
• • Problem Solving
• • Teamwork and Collaboration
• • Accountability

Qualifications

• Education:

  • • High School Degree or equivalent is preferred.
  • • Combination of education and experience will be considered.

• Certifications:

  • • Certifications may be required or preferred.

• Work Experience:

  • • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
  • • Typically acts as a lead, coordinating the work of others but not a supervisor
  • • Works autonomously within established procedures and practices
  • • Has 4 to 5 years of work experience

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