Senior Taxpayer Registration Officer (Level 4) - Taxpayer Registration Centre, Kingston

Summary

To support the Manager in protecting the integrity of Taxpayer Registration System. This includes monitoring the system, identifying risks, procedural breaches and taking corrective action(s) where necessary. 💰Salary: $4, 266,270 – 5,737,659 JMD per annum

Responsibilities

• Management and Administrative Duties:

  • • Provides leadership, support and guidance to all staff to ensure that the Unit is effectively managed;
  • • Prepares and implements Work Plan for the Unit;
  • • Manages and monitors the performance of the Unit;
  • • Prepares and submits the monthly Performance Reports;
  • • Enforces the standards and rules of professional conduct for staff within the Unit in order to maintain the highest degree of confidence in its integrity and efficiency;
  • • Ensures staff is aware of and operates in accordance with all relevant laws and policies;
  • • Develops and maintains effective working relations with external and internal stakeholders, ensuring that the Unit provides a consistently high level of service.

• Technical and Professional:

  • • Monitors the operations of the automated system of the Taxpayer Registration System (TRC);
  • • Provides assistance and advice to individuals and corporate entities on the Taxpayer Registration Number (TRN);
  • • Identifies system risks and takes the necessary corrective action;
  • • Initiates investigation in relation to suspected cases of fraud, identity theft and other identity related issues;
  • • Gathers/assists with the preparation of witness statements in respect of cases before the Courts;
  • • De-activates TRNs after thorough investigations made and legitimate information gathered;
  • • Attends court and gives evidence to support the prosecution’s case as required;
  • • Contributes to the development and design of programmes, in conjunction with the Manager, to facilitate and enhance voluntary registration for TRN;
  • • Participates in the educational activities for use of TRN system
  • • Evaluates and reviews the quality assurance checks, monitors results and takes corrective action as necessary;
  • • Monitors user access parameters to the TRN database;
  • • Coordinates the back log scanning activities;
  • • Identifies, monitors and escalates high priority issues from the front line, including emerging risks, to the relevant authorities;
  • • Updates and submits the Enterprise Risk Management (ERM) Sub-risk Register for the Unit;
  • • Performs any other related duties assigned by the Manger, Taxpayer Registration.

• Human Resource Management Duties:

  • • Manages the Unit’s HR Plan that addresses staff requirements and succession planning and liaises with the Manager Taxpayer Registration;
  • • Conducts periodical reviews of supervisees in accordance with the Work Plans;
  • • Completes final performance assessments and recommends appropriate training and development programmes as necessary;
  • • Initiates and participates in disciplinary proceedings relating to staff members within the Unit and implements corrective measures.

• This job is satisfactorily performed when:

  • • Risk assessments are conducted and systems implemented to mitigate against the risks identified;
  • • Timely investigations of suspected fraud cases are initiated;
  • • Integrity of the Taxpayer Registration System is intact;
  • • Breaches of procedures are identified and prompt corrective actions taken;
  • • Quality witness statements are prepared within stipulated timeframe;
  • • Reports prepared and submitted in keeping with established standard and agreed timelines;

Required Skills

• Specific Knowledge:

  • • Excellent knowledge of the relevant tax laws and guidelines;
  • • Good knowledge of Tax Administration Jamaica operations, policies and procedures;
  • • Working knowledge of computer systems and relevant applications;

• Required Skills and Specialised Techniques:

  • • Excellent planning and organizing skills;
  • • Excellent communication, interpersonal and team building skills;
  • • Very good time management skill;
  • • Excellent interpersonal skills;

Qualifications

• • B.Sc. Degree in Business Administration/Public Sector Management or related field;
• • Three (3) years related experience;

Additional Information and Instructions

• Working Conditions:

  • • Normal office environment;
  • • Travel 25 - 35%

Applications with resumes should be submitted no later than Thursday, July 3, 2025 to: The Recruitment Officer Tax Administration Jamaica Donald Sangster Building (5th Floor), 116 East Street Kingston 4 ✉️ Email: taj-jobs@taj.gov.jm ℹ️ Subject Should Include: Senior Taxpayer Registration Officer (Level 4) - Taxpayer Registration Centre, Kingston 📜 N.B. Please include the job title in the subject line of your email. While we thank all applicants for their interest, only short-listed candidates will be contacted.

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