Retirement Scheme Assistant

Summary

Provide administrative support to the Approved Retirement Scheme (ARS) Unit in the Pensions Department, especially in the areas of onboarding of new clients, contribution processing and transfer monitoring.

Responsibilities

• • Accompany designated team members to enrolment sessions for the Approved Retirement Scheme
• • Explain the Sagicor Lifestyle Approved Retirement Scheme (ARS) product to prospective clients.
• • Assist/ guide clients in the actual completion of enrolment forms.
• • Contact clients and ensure all outstanding documents are collected and submitted for processing.
• • Assist with the general logging and vetting of application forms.
• • Enroll new members to the Pension Administration System.
• • Prepare benefit letters and general correspondence.
• • Reconcile and upload contributions to the pension system.
• • Monitor cheque assignments and generate weekly reports of any unallocated cheques.
• • Follow up on any unallocated cheques until actioned.
• • Follow-up on payment for individual clients who have submitted application forms so their account can be activated.
• • Assist in the logging of refunds for the saving plans.
• • Follow-up with external Pension providers on the status of transfers from their pension arrangement to Sagicor Lifestyle ARS.
• • Prepare and dispatch statement of entitlement on transfers for clients who transferred their benefits from other pension arrangements into Sagicor Lifestyle ARS.
• • Update the system and the log with the details of all transfers.
• • Dispatch statement of transfers to clients and receiving institutions on behalf of clients who have transferred out of Sagicor Lifestyle Approved Retirement Scheme.
• • Provide general support to ARS Pension Administrators and Manager as required.
• • Perform other job-related duties assigned from time to time.

Qualifications

• • Associate degree in Accounting, Mathematics, Business Administration or related discipline from a recognized tertiary institution.
• • At least two (2) years’ working experience in a similar capacity.
• • Excellent communication skills.
• • Excellent organizational skills.
• • Ability to manage time.
• • Excellent knowledge and experience in the use of Microsoft Excel.

Additional Information and Instructions

📋 How to Apply: 🔹 If you're interested in this role, please submit your application via Sagicor's career portal by: 📆 Friday, November 22, 2024 🙏 We appreciate all applications; however, only shortlisted candidates will be contacted.

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