Collections Account Manager

Summary

The Billing Account Manager ensures the successful management of billing processes for Clipboard Health’s facility partners. You will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.

Benefits

• • Competitive pay
• • Unlimited PTO
• • Fully Remote
• • Opportunity to make a significant impact with healthcare customers

Responsibilities

• • Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
• • Conduct high volumes of outbound calls to chase customers with past due account balances.
• • Help resolve customer invoice disputes and other billing related issues.
• • Manage customer payments and remittances.
• • Build trust with providers and healthcare executives through strong financial acumen.
• • Clearly articulate the billing processes and educate stakeholders on invoicing procedures.
• • Gather and relay feedback to improve billing systems and processes.
• • Collaborate with internal teams to execute billing-related initiatives and trials.
• • Extreme Ownership: Take full responsibility for managing billing issues and solutions.
• • Curiosity: Investigate and understand the root cause of billing problems.
• • Scrappiness: Find innovative solutions to overcome obstacles and maintain progress.
• • Adaptability: Thrive in a fast-paced, evolving market.

Qualifications

• • Experience in relationship management and billing processes preferred.
• • Excellent verbal and written communication skills.
• • Willingness to work with US working hours.

About Clipboard Health

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

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