Systems Engineer/Administrator

Summary

At Contax360BPO Solutions, we rely on our IT systems for our business in providing excellent services to our many clients. We’re seeking an experienced systems administrator who’s eager to use and grow their technological skills in new and exciting ways. In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.

Responsibilities

• • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, and other enterprise systems
• • Own projects, solutions, and key responsibilities within a larger business initiative
• • Handle business-critical IT tasks and systems
• • Support a dependable IT infrastructure that's reliable, scalable and highly available
• • Partner with internal and external partners to communicate project status, activities, and achievements
• • Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• • Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers and applications as needed
• • Maintain internal infrastructure including servers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs and network segments
• • Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
• • Perform routine/scheduled audits of the systems, including all backups
• • Perform other duties as required.

Desired Traits and Characteristics

• • Good supervisory and motivational skills
• • Excellent teamwork and interpersonal skills
• • Strong analytical and problem solving skills
• • Ability to work under pressure and without constant supervision - Excellent oral and written communication skills
• • Ability to work on own initiative
• • Ability at planning and coordinating activities
• • Ability to demonstrate tact, confidentiality and professionalism in the execution of duties.

Qualifications

• • A Bachelor’s Degree in Information Systems, or in a related discipline And/or Industry certifications related to the discipline of systems administration.
• • At least two (2) years performing a similar function in an enterprise environment
• • Experience with or knowledge of task or administration automation tools such as PowerShell and operating systems; enterprise backup and recovery procedures, system performance-monitoring tools, active directory, virtualization
• • Experience in application design and integration, and cloud computing (specifically Microsoft Azure)
• • Experience with Microsoft technologies such as Active Directory, SQL Server, IIS, Microsoft Exchange, Office365 in a hybrid environment and Azure
• • Expertise in creating, analyzing, and repairing large-scale distributed systems
• • Knowledge of Linux system administration to include Apache, MariaDB/MySQL.
• • Required to work various hours / days (including weekends and public holidays) as required to handle job activities and responsibilities.
• • Able to lift 50 lbs.

Additional Information and Instructions

All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

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