Senior Officer - Ignition Support

Summary

As the Senior Officer - Ignition Support (Onboarding), you will be operations-focused with responsibilities for performing various tasks in accordance with standard operating procedures provided by the Business Hub/Ignition Center team (Ignition BH), including, but not limited to: onboarding of new hires, organizing training programs for employees and tracking their progress, supporting the Learning & Development team in designing, implementing and evaluating training programs for Ignition staff, including leadership development programs for emerging leaders, and other duties associated with the full value chain of the employee lifecycle. The KJESS Senior Officer – Ignition Support (Onboarding) will take direction from the KJESS Functional Manager, Senior Manager and other Growth & Strategy client team members who are accountable for supported work.

Responsibilities

• • Assist with organization of recruitment efforts (including rotational programs), resourcing and other employee-development initiatives
• • Coordinate and facilitate the onboarding process for new employees, providing them with the necessary training material and resources
• • Finalize the process for development of training materials, schedule training sessions, and track employee progress
• • Act as a Learning & Development assistant by supporting the learning and development team in designing, implementing, and evaluating training programs
• • Assist with the creation of development plans, organize training programs, and track employee progress to aid the identification and development of skills for Ignition team members
• • Assist with monitoring, and tracking leadership development initiatives, to ensure coaching and support is given to emerging leaders
• • Support the launch and execution of team-building activities for the US Ignition team, by tracking the organization and implementation of initiatives to enhance employee satisfaction and development
• • Assist with the development of SOPs for processes relating to the onboarding and recruitment process.
• • Encourage and support the identification of continuous improvement initiatives through knowledge sharing and best practices
• • Assist with special projects, as needed, and any other duties as assigned by your reporting Manager or the Business

• Communication - Delivering clear, effective communication and taking responsibility for understanding others by:

  • • Develop material that is easily understood to influence business partners and management and simplify complex information to ensure understanding
  • • Understand the big picture by listening and leveraging non-verbal cues.

• Collaboration & Teamwork - Working cooperatively with others, inside and outside the organization, to accomplish objectives. Building and maintaining mutually beneficial partnerships, while leveraging information, and achieving results by:

  • • Analyzing the needs of business partners.
  • • Establishing relationships and credibility with business partners.

• Stakeholder Management - the process of maintaining good relationships with the people who have the most impact on your work:

  • • Develop and maintain an understanding of different approaches to stakeholder management and be able to make an informed recommendation about which approach to use to maximum effect.

• Administrative Support – Performs and facilitates execution of administrative activities and procedures for the operation of an office or facility by:

  • • Manages correspondence and communicates organizational information to appropriate parties as required.

• Project Management - Creates and maintains an environment that guides a project to its successful completion.:

  • • Understands the risks involved in starting a project.
  • • Understands the importance of quality assurance and control.

• Speaking and Listening – Effectively present and receive information and concepts, in both written and oral formats. Actively listen to ensure understanding by:

  • • A concentrated focus on applying and enhancing knowledge and skill.
  • • Applying this competency to situations frequently, while needing minimal guidance to perform successfully.

Qualifications

• • Bachelor’s Degree in Business, Human Resources or a related field from an accredited educational institution or equivalent experience.
• • Minimum of 3 years progressive experience in business operations
• • 2 years communication, relationship building and planning experience in a large organization is desired
• • Prior experience in onboarding, training and learning & development is desired
• • Intermediate skills in Microsoft Word, Excel, and PowerPoint
• • Excellent communication, organizational and planning, and relationship building skills

Additional Information and Instructions

Special Conditions: 🚀 Expected to work in a fast-paced team environment. 💻 Will be working primarily in a paperless environment, using information systems throughout the workday to access data or perform activities. 🕒 May be required to work extended hours periodically or on public holidays 💼Compensation and benefits are very competitive and will be commensurate with experience. 🙏We thank all interested applicants; however, only shortlisted candidates will be contacted.

About KPMG

KPMG in Caricom is a member firm of KPMG International, and is comprised of offices in Jamaica, Trinidad and Tobago and Barbados and the Eastern Caribbean operating as one integrated business. KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG firms operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world.

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