Messenger (Level 2) - Kingston

Summary

Under the direct supervision of the Supervisor, Transport, the Messenger is responsible: For the delivery of mails/packages to the various Customs Locations in a timely and efficient manner. 💰Salary: $1,439,455 JMD per annum.

Responsibilities

• Technical/Professional:

  • • Walk, ride motorcycle, drive vehicles, or use public conveyances in order to reach destinations to deliver mail and/or packages.
  • • Load motor bike/vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
  • • Unload and sort items collected along delivery routes.
  • • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via CUG telephone, or in person.
  • • Plan and follow the most efficient routes for delivering goods.
  • • Deliver items, documents, and packages, between various branch/units of Jamaica Customs, and to other Ministries/Departments/Agencies as instructed by Supervisor.

• Administrative:

  • • Ability to prepare reports of a simple nature.
  • • Ability to understand and appreciate the responsibilities of the post.
  • • Prioritizes and executes multiple projects simultaneously, and follow through on issues in a timely manner.

• Customer Service:

  • • Maintains customer service principles, standards and measurements;
  • • Identifies and incorporates the interests and needs of customers in business process design;
  • • Ensures critical success factors are identified and meets expectations;

• Other:

  • • Performs any other duties assigned from time to time.
  • • May be required to provide witness statements, attend court proceedings, and give evidence.
  • • Complies with Health & Safety Policies & Procedures and mitigates and minimizes workplace hazards.

Required Skills

• Core:

  • • To respond quickly to situations in case of an accident or incident on the road
  • • Positive energy, and attention to detail
  • • Good written and verbal communication skills
  • • Good decision making skills
  • • Strong customer orientation skills
  • • Strong initiative and resourcefulness skills
  • • Ability to interact with staff at all levels in a fast paced environment
  • • Good time-management, planning and organizational skills.
  • • Excellent interpersonal skills.
  • • Good judgement and decision making skills
  • • Firm commitment to providing superb customer service
  • • Ability to work under pressure and respond professionally to multiple crises situations.
  • • High levels of integrity, professionalism, ethics, and ability to maintain confidentiality

• Technical:

  • • An understanding in the operation of motor vehicles.
  • • An understanding in the business and operations of Jamaica Customs.
  • • Working knowledge of mechanics.
  • • Working knowledge of the Road Traffic Act

Qualifications

• • Completion of High School.
• • Three (3) years’ experience with riding a motorcycle and driving a motor vehicle with minimal accident occurrence.
• • General Driver’s License.
• • An understanding of government operations guidelines and principles in operating their assets.

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Work will be conducted mainly outdoors.
  • • Subject to certain amount of dust, heat and danger.
  • • Exposure to the sun and sometimes inclement weather conditions.
  • • Involves working in a fast-paced environment with on-going interactions with critical stakeholders.

Applications, including résumés, should be submitted no later than Friday, June 13th, 2025 Only shortlisted candidates will be contacted by HRMD 🔗 Register link available: 📧 Need Help? Email helpdesk@jca.gov.jm if you experience any technical difficulties.

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