Lead - Payroll Associate

Summary

We are seeking a Global Payroll Associate, reporting directly to the Global Payroll Manager, based in our Financial Shared Services team. The ideal candidate will bring strong organizational and planning skills, highly motivated, detail oriented, collaborative, self-motivated, customer oriented mindset, a high sense of urgency and problem-solving abilities to the role. This person should be smart, engaging, fun, curious, and unflappable! The team supports and manages the day-to-day activities for many teams across the organization. These activities include Invoice processing, supplier & vendor statement reconciliation and payment, cash collections, expense payments, employee salary payments, supplier credit card programs...the list goes on ! This team serves as a Finance service center for all employees, Suppliers, Vendors, Category Management, Offshore teams, legal, HR. This is a unique opportunity for someone with excellent organizational skills to take their career to the next level.

Responsibilities

Banking Support Associates in this role get to:

• • Take full ownership of completing Monthly Payroll to ensure the timely processing of payroll across several entities
• • Ensure payroll reporting and employee payments are accurate and compliant with company policy and local country and regulations
• • Working within the payroll team to assist your colleagues with their workload and cover periods of leave
• • Ensuring quality and completeness of payroll data across company systems

• Respond to payroll queries and resolve in line with support SLAs:

  • • A relentless focus to employee satisfaction must be maintained at all times
• • Collaborate with various cross functionality stakeholders to ensure smooth and accurate monthly payroll process
• • Independently able to research and resolve issues

Required Skills

• • Meticulous attention to detail and strong planning and forward-thinking capabilities
• • Demonstrated ability to anticipate needs and situations before they are fully developed
• • Advanced proficiency in Google Enterprise Suite tools (calendar, mail drive, docs, sheets, slides, meet)
• • Extremely high level of discretion pertaining to confidential information
• • Flexible and able to handle ad hoc issues that may arise outside of core business hours

Qualifications

• • Bachelor’s Degree/Payroll/Finance qualification desirable
• • 3 years experience would be a plus.
• • An understanding of Employee Income Taxation and Statutory requirements is a strong advantage
• • Previous experience working with a Third Party payroll provider is advantageous

About Sutherland

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

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