Payroll Officer (FMG/AT 2

Customer Care Officer (GMG/AM3)​​​​​

South East Regional Health Authority

St. Catherine, Jamaica

Under the direction of the Coordinator, Customer Care (GMG / SEG 1) /Operations Manager (GMG/SEG 2), at the assigned institution, the Customer Care Officer (GMG/ AM 3), is responsible to:- Assist the general public in all aspects of their interaction with the Organization with the objective of achieving the mandate of the organization. Will also manage customer inquiries and complaints and interact with customers to provide and process information.

Senior Customer Care Officer (GMG/AM4)

South East Regional Health Authority

St. Catherine, Jamaica

Under the direction of the Coordinator Customer Care (GMG/SEGl) the Senior Customer Care Officer (GMG/ AM 4), is responsible for:- Assisting with the coordination and implementation of the Hospital's MDA's Customer Service Programme; Assisting with the coordinating and facilitating the value chain elements of: Service Expectation Identification, Service Awareness Creation, Direct Customer Interface, Complaints Management and Service Delivery Operations.

Maintenance Officer (SOG/ST4)

South East Regional Health Authority

St. Catherine, Jamaica

Reporting to the Parish Engineer, the Maintenance Supervisor (SOG/ST 5) and in conjunction with the Maintenance Officer (SOG/ST 4) is a mid-level management position and is:- Responsible for overseeing and coordinating all aspects of preventative and corrective maintenance activities within the Spanish Town Hospital, including planning schedules, assigning tasks to maintenance staff, managing inventory of spare parts. Ensuring compliance with safety standards, and reporting on maintenance operations. Leads the maintenance team in the performance of all preventative maintenance, minor and major repairs, and service functions at the Spanish Town hospital. Undertakes complex mechanical and electrical activities on a wide variety of systems, components/equipment and structural facilities related to maintenance. Provides advice and guidelines on matters concerning a wide range of maintenance problems within the Hospital.

Chief Security Officer (GMG/SEG1)

South East Regional Health Authority

St. Catherine, Jamaica

Reporting to the Parish Manager/ Chief Executive Officer, the Chief Security Officer (GMG/SEG 1) is a trained professional who is responsible for the institution's overall digital and physical protection by addressing important areas of security such as prevention, governance and investigation and to: Provide executive leadership and oversees the identification, assessment and prioritization of risks, directing all efforts concerned with the security of the Spanish Town Hospital and/ St. Catherine Health Department: To stay ahead of security issues, solve problems and ensure the entity runs smoothly. Implement safeguards and reporting risk management mechanisms for regulation compliance. Leads security initiatives and heads the overall security strategy of the company. Perform security risk assessments and implementing security policies that prevent data loss and fraud Responds to new threats and upgrading security systems regularly are key aspects of this role. For the day-to-day governance of corporate security. Access authorization, identity checks and information systems protection. Manages a security team that's responsible for securing the Hospital's and Health Department's