Manager, Human Resource Development and Performance Management (Level 8)

Summary

Under the leadership and direction of the Director, Human Resource Management and Development, the Manager, Human Resource Development and Performance Management is primarily responsible for strategically managing wide ranging people development, performance management and capacity building/training programmes that prepare employees to meet the needs of the NEPA, by way of fostering a culture of learning and productivity. 💰Salary: $5,198,035 - $6,990,779 JMD per annum

Responsibilities

• Management/Administrative:

  • • Participates in the development of the Division’s Corporate/Operational Plans, Budget and Individual Work Plans;
  • • Supervises the preparation of reports to Director, Senior Executives and other relevant stakeholders;
  • • Represents Director at meetings, conferences, workshops and seminars;
  • • Prepares reports and project documents as required;
  • • Prepares and delivers Human Resource Development & Performance Management presentations as needed;
  • • Supports and maintains customer service principles, standards and measurements.

• Technical/Professional:

  • • Manages the design, implementation and monitoring of Human Resource Development and Employee Performance Management business processes and service level agreements, to support the achievement of NEPA’s strategies, policy priorities and programmes;
  • • Manages capacity building and training interventions/programmes, ensuring relevance to NEPA’s goals and objectives and/or the employees’ career development;
  • • Designs, implements and monitors capacity building/training and other human resource development and employee performance manuals and related toolkits;
  • • Manages the maintenance of a database containing training providers and resource personnel, and procures their services in accordance with established procedures;
  • • Manages the implementation and monitoring of mechanisms to foster career guidance, counselling and people development initiatives;
  • • Leads the assessments of NEPA’s general training needs for all categories of workers, and develops strategies to fulfil these needs;
  • • Manages the arrangements for local and overseas training programmes/courses;
  • • Liaises with relevant Government Departments/Agencies to identify general and special training opportunities, and keeps employees informed of available training;
  • • Leads the maintenance of an employee development programme, which provides opportunities for maximizing the potential of employees and for identifying career development, in collaboration with managers/directors;
  • • Manages the design of training programmes and materials for in-house courses, in collaboration with Heads of Divisions/Branches/Units;
  • • Prepares and reviews submissions for the training and development interventions of employees to the Human Resource Executive Committee (HREC) for consideration;
  • • Undertakes specific aspects of in-house training for selected categories of employees and co-ordinates the implementation of training by other officers to ensure that objectives are met;
  • • Supports the design, implementation and maintenance of onboarding and orientation interventions, to ensure transfer of organisational ethos and culture;
  • • Designs, implements, monitors and evaluates evidence-based approaches to manage internal metrics and statistics relating to HRD & PM business processes;
  • • Prepares the annual financial needs for training and makes the necessary submissions for inclusion in the Budget;
  • • Implements a performance management and improvement frameworks for NEPA that leads to the proper alignment of individual work plans with the Divisional Strategic Business Plans to facilitate an increase in organizational effectiveness and efficiency;
  • • Develops and maintains customized PMAS manuals, templates, forms, policies and procedures for NEPA, in keeping with GOJ PMAS Guidelines;
  • • Reviews and assesses PMAS with a view to identify weakness and develop appropriate solutions;
  • • Designs and conducts of PMAS sensitization sessions within NEPA, ensuring knowledge and importance of the PMAS;
  • • Leads in the development and maintenance of an organisation-wide competency framework to support performance management, recruitment and selection, and reinforce the NEPA’s core values;
  • • Collaborates with Strategic Planning Branch in NEPA to develop an annual work plan for the oversight of the operation of the PMAS in the NEPA;
  • • Participates in the Corporate and Operational Planning activities of NEPA to gain a full understanding of the Mission and Objectives, so as to inform the activities of the HRM&D Branch, in providing guidance to line managers and staff in completing their individual work plans and other related requirements of the PMAS;
  • • Reviews the work plans and performance reports for the staff of NEPA and ensures that work plans are properly prepared and reflect measurable performance indicators as well as align to Divisional plans;
  • • Monitors and evaluates on NEPA’s Performance Management and Appraisal Systems to discern achievements and weaknesses; develops attendant reports to aid decision making;
  • • Reviews Divisional Operational/Corporate plans and individual work plans to ensure quality of content (alignment and completeness in specification);
  • • Provides feedback to Divisional Heads and recommends areas for improvements as it relates to Performance Management;
  • • Reviews and advises the Director HRM&D, on the implementation of remedial and corrective action to address poor performance;
  • • Reviews and addresses all PMAS grievance that may arise;
  • • Recommends PMAS corrective action and related procedures specific to situations that may arise;
  • • Executes PMAS related change management initiatives in collaboration with other stakeholders;
  • • Prepares and submits activity/performance and other reports as directed;
  • • Provides guidance to staff in NEPA through coaching, mentoring and training as needed;
  • • Collaborates with other Managers and Director in HRM&D Division in developing and maintaining the Succession Planning and Career Pathing Programmes for NEPA;
  • • Collaborates with the Director, HRM&D in addressing Industrial/Labour Relations challenges to ensure the maintenance of a harmonious working environment;
  • • Keeps abreast of trends and changes in training methodologies and technology, career and professional development and performance management, to ensure adherence to international standards and competitiveness.

• Human Resource:

  • • Provides management and guidance through effective planning, delegation, communication, training, mentoring and coaching of high-performing accounting professionals who possess outstanding knowledge, experience, ethics, and integrity;
  • • Evaluates and monitors the performance of staff under direct supervision, and implements appropriate strategies;
  • • Co-ordinates the development of individual work plans and recommends performance targets for the staff assigned;
  • • Participates in the recruitment and training of staff of the Division;
  • • Recommends succession initiatives, transfer, promotion and leave in accordance with established Human Resource Policies and Procedures;
  • • Identifies skills/competency gaps and contributes to the development and succession planning for the Division to ensure adequate staff capacity;
  • • Monitors the performance of staff and facilitates the timely and accurate completion of the staff annual performance appraisals and other periodic reviews;
  • • Ensures the wellbeing of staff supervised;
  • • Effects disciplinary measures in keeping with established guidelines/practices.
  • • The incumbent may, from time to time, be assigned duties not specifically outlined within the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position.

Required Skills

• • Good knowledge of Andragogy/Adult Learning strategies and practices
• • Good knowledge of HRM&D/People Principles and Techniques
• • Good knowledge of Performance Management principles and practices/approaches
• • Good knowledge of the Government of Jamaica’s legislative arrangements underpinning the HRM&D/People functioning, for example Public Service Regulations, Records and Information Management Policies, Access to Information, SHRMD Policies, etc.
• • Good knowledge of programme monitoring and evaluation frameworks
• • Strong ability to synthesize multiple ideas and complex information into a coherent summary, as in reports and briefing notes, and to make cogent recommendation for the modification or creation of legislation, policies and programmes
• • Good verbal and written communication skills, with the ability to deliver presentation with tact, clarity, enthusiasm and accuracy to widely varied audiences
• • A high level of initiative and self-motivation
• • Demonstrated interpersonal and negotiation skills
• • Aptitude for developing and maintaining collaborative relations with team members both within and outside the Agency
• • Knowledge of computerized systems and software, with an emphasis on the MS Office suite and projects

Qualifications

• • Bachelor’s Degree in Human Resource Development/Management, Management Studies, Public Sector Management, Public/Business Administration, or a related discipline;
• • Five (5) years’ experience in a Human Resource Development/Performance Management environment in a large organisation, with at least three (3) years in a supervisory capacity.
OR
• • NVQJ Level 5 in Human Resource Development/Management, Public Sector Management, Public/Business Administration, or a related discipline;

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions.
  • • Will be required to travel locally and overseas to attend conferences, seminars, site visits and meetings.

Applications accompanied by résumés should be submitted no later than Wednesday, 23rd April, 2025, to: Director, Human Resource Management and Development National Environment & Planning Agency 11 Caledonia Avenue Kingston 5 📧 Email: hrm@nepa.gov.jm 🔑 Important: Please include the job title in the subject line of your email. ⚠️ Note: While we appreciate all applications, only shortlisted candidates will be contacted.

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