Senior Manager/Collector of Taxes (Level 7) - Black River Tax Office

Summary

To plan, coordinate and manage all the activities of a Medium Tax Office with respect to the receipt and processing of Tax Returns, collection of revenue, enforcement of delinquent taxpayers and a wide range of taxpayer services. 💰Salary: $7,716,512 - $10,377,851 JMD per annum

Responsibilities

• Key Outputs:

  • • Revenues collected and lodged;
  • • Accounts records updated and maintained;
  • • Resolution process established and monitored;
  • • Reports prepared and submitted;
  • • Human and financial resource managed.

• Management and Administrative Duties:

  • • Provides leadership, support and guidance to all staff to ensure that the Tax Office is effectively managed;
  • • Assists with the development of the Operation and Work Plans with the supporting budget for the Tax Office, ensuring that all the relevant activities to be under taken and required resources are considered;
  • • Plans, coordinates and directs all the activities of the functional area;
  • • Manages and monitors the performance of the Unit;
  • • Prepares and submits the monthly Performance Reports;
  • • Enforces the standards and rules of professional conduct for staff within the Tax Office in order to maintain the highest degree of confidence in its integrity and efficiency;
  • • Ensures staff is aware of and operates in accordance with all relevant laws and policies;
  • • Develops and maintains effective working relations with external and internal stakeholders, ensuring that the Tax Office provides a consistently high level of service;

• Technical and Professional Duties:

  • • Ensures that revenue collected is lodged daily in the appropriate bank accounts;
  • • Provides taxpayer service programme which includes

• Human Resource Management Duties:

  • • Develops and manages the Section’s HR plan that addresses staff requirements and succession planning and liaises with the General Manager, RSC;
  • • Participates in the recruitment of staff for the office and ensures that they are aware of and adhere to the policies and procedures of the Department;
  • • Conducts periodical reviews of supervisees in accordance with the Work Plan;
  • • Manages Leave Administration for staff as it relates to Casual, Sick and Vacation Leave;
  • • Completes final performance assessments and recommends appropriate training and development programmes as necessary;
  • • Initiates and participates in disciplinary proceedings relating to staff members within the office and implements corrective measures.

• This job is satisfactorily performed when:

  • • Revenues collected are accounted for and lodged in accordance with the Financial Administrative and Audit (FAA) Act;
  • • Up to date records including taxpayer registration, Returns filing and payment information are maintained on a daily basis;
  • • Problem Resolution (Grievance) processes to investigate taxpayers’ complaints are implemented, enforced and monitored for compliance with the requirements;
  • • Reports prepared and submitted in keeping with established standard and agreed timelines;
  • • Human and financial resources are managed in accordance with the relevant guidelines.

Required Skills

• Specific Knowledge:

  • • Excellent knowledge of all the relevant tax laws, regulations and guidelines;
  • • Excellent knowledge of the Financial Administration and Audit (FAA) Act and other financial regulations and guidelines;
  • • Excellent knowledge of Tax Administration Jamaica’s operations, functions and Code of Conduct;
  • • Excellent knowledge of management principles, practices and procedures;
  • • Working knowledge of computer systems and the relevant applications;

• Required Skills and Specialised Techniques:

  • • Excellent decision-making, planning and organizing skills;
  • • Excellent judgement and analytical skills;
  • • Excellent communication, interpersonal and team building skills;
  • • Excellent negotiating and/or advocacy skills;
  • • Very good time management skill.

Qualifications

• • BSc Degree in Accounting, Business Administration or the equivalent;
• • Training in Tax Audit and Revenue Administration (TARA) would be an asset;
• • Four (4) years experience in management with at least two (2) years in a supervisory position.

Additional Information and Instructions

• Working Conditions:

  • • Normal office environment;
  • • Travel (20%)

Applications with resumes should be submitted no later than Thursday, July 3, 2025 to: The Recruitment Officer Tax Administration Jamaica Donald Sangster Building (5th Floor), 116 East Street Kingston 4 ✉️ Email: taj-jobs@taj.gov.jm ℹ️ Subject Should Include: Senior Manager/Collector of Taxes (Level 7) - Black River Tax Office 📜 N.B. Please include the job title in the subject line of your email. While we thank all applicants for their interest, only short-listed candidates will be contacted.

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