Engagement Coordinator

Summary

The Engagement Coordinator is responsible for performing Company Culture related duties on a professional level and works closely with senior Client Relations Manager management in supporting all departments. These direct responsibilities include employee engagement survey administration, content management, facilitation of culture related training, partnerships in event planning, recognition programs, on boarding assistance and others that may arise based on continuous employee feedback.

Responsibilities

• • Administers internal employee engagement surveys.
• • Assist in collaborating and developing content for monthly newsletters, and internal messaging to leaders and employees.
• • Assist in building strong working relationships across multiple departments in the organization.
• • Maintains excellent time management, organizational and project management skills.
• • Manages multiple projects seamlessly while providing superior internal customer service.
• • Maintains strong and professional public speaking skills across all employee levels including leadership.
• • Performs consistent documentation of all projects and events administered.
• • Provides assistance where needed to the HR team in day-to-day operations.
• • Assist in managing engagement schedules and monitor priorities to ensure they are consistent with the approved culture program's initiatives.

Required Skills

• • Experience in event planning
• • Advanced proficiencies in Google, Microsoft Word, Excel, PowerPoint and Outlook (required)
• • Experience utilizing online video conferencing tools such as Zoom, Skype or Webex.
• • High Energy, Enthusiastic, outgoing and friendly personality
• • Keen attention to detail
• • Charismatic, confidential, professional with the ability to work under pressure.
• • Excellent communication skills
• • Relationship management
• • Presentation skills

Qualifications

• • Associate Degree in Business Administration or related field.
• • 1+ years of related experience

Additional Information and Instructions

All you need is a valid Jamaican National ID Card, a personal commercial bank account (National Commercial Bank or Bank of Nova Scotia), and a valid Police Record Certificate, in addition to having the necessary academic qualifications and experience for the position that best suits you.

About itel

itel is the largest Caribbean-born customer experience provider and we are now an award-winning international company. We take pride in empowering our teams, treating every member like family.

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