Director, Information & Communications Technology (MIS/IT 7)

Summary

The incumbent will be responsible for overseeing Information and Communication Technology activities in the Ministry. The role will also formulate, develop and implement Information Communication Technology (ICT) policies, plans and strategies to guide the Ministry in achieving its long-term and short-term goals and objectives. 💰$6,333,301 - $8,517,586 JMD per annum.

Responsibilities

• Management/Administrative:

  • • Reviews the Ministry’s ICT policies and procedures in accordance with industry standards;
  • • Participates in the organization’s strategic planning process – preparing and monitoring the corporate and operational plan and budget, ensuring the work of the Division is carried out according to plan and agreed targets;
  • • Participates as a member of management team in planning, problem resolution, and reviewing the performance of functional areas;
  • • Provides guidance to the Permanent Secretary, Director General, Chief Technical Director and Directors on matters relating to ICT;
  • • Represents the organization at meetings, conferences and other functions;
  • • Prepares Annual/Quarterly/Monthly and other reports, as required.

• Technical/Professional:

  • • Develops, implements and maintains policies to guide and inform the use of ICT in the Ministry;
  • • Maps the business processes of the Ministry and puts in place new systems to improve productivity and efficiency;
  • • Facilitates the development of a robust and resilient ICT infrastructure, through proper planning, forecasting and adherence to international standards in design and implementation;
  • • Plans the development of a Wide Area Network (WAN) linking the Ministry with all of its agencies and portfolio entities, and develops a set of protocols governing the exchange of information and communication between the entities;
  • • Plans the virtualization of the operating environment to increase productivity and reduce cost;
  • • Establishes on-going systems analysis, identifies areas of improvement and directs new system development;
  • • Provides technical expertise to the Ministry and portfolio entities to provide for adequate ICT services to these entities, and to chart the course for the integration of these networks;
  • • Directs the development of security strategies to protect the network and data;
  • • Directs the development of benchmark and baseline performance testing for in-house systems;
  • • Oversees the development of systems for the care and maintenance of computer and network equipment;
  • • Develops and maintains short and long-range plans for the implementation of technology within the Ministry;
  • • Develops, reviews, evaluates and recommends proposals for hardware and/or software acquisition;
  • • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment and/or systems;
  • • Develops training plan for ICT staff to achieve and maintain the relevant technical competencies to deliver quality IT support and service to the Ministry and its entities;
  • • Provides technical support to facilitate the Ministry’s social media programme;
  • • Plans the implementation of opensource platforms to reduce IT costs;
  • • Recommends changes to ICT polices based on new internal and external demands.

Required Skills

• Core:

  • • Good written and oral communications skills
  • • Good leadership skills
  • • Good interpersonal skills
  • • Good problem solving skills
  • • Takes initiative
  • • Good teamwork and co-operation skills

• Technical:

  • • Sound knowledge of networking technologies and software development principles
  • • Knowledge of international standards and best practice in ICT policy development and implementation
  • • Ability to direct and co-ordinate the development and integration of integrated computer systems involving network infrastructure and client/server business applications
  • • Knowledge of data security systems disaster recovery procedures
  • • Ability to evaluate and assess computer systems and hardware/software proposals for technical merit, cost effectiveness and business applications
  • • Knowledge of GoJ procurement process
  • • Ability to communicate with and understand the requirements of professional staff in their area of specialization
  • • Knowledge of current ICT developments/trends

Qualifications

• • Masters Degree in an ICT discipline with relevant managerial experience
• • Three (3) years of experience in related field.
• • Project Management training would be an asset.
• • Certification in Cisco Network Administration would be an asset.
• • Certification in Microsoft System Engineering would be an asset
OR
• • Bachelor Degree in ICT Discipline with relevant managerial experience
• • Six (6) years of experience in a related field

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Monday 14th July, 2025 to: Principal Director, Corporate Services Ministry of Economic Growth and Job Creation 7th Floor, The Towers 25 Dominica Drive Kingston 5 📧 human.resources@megjc.gov.jm ⚠️ Subject: Director, Information & Communications Technology (MIS/IT 7) 📄 Ensure that the post title is included in the subject line. Please note that only shortlisted applicants will be contacted.

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