Senior Director, Contractor Performance Monitoring (GMG/SEG 5)

Summary

The Senior Director, Contractor Performance Monitoring, provides leadership to a team of technical professionals in discharging the functions of the Branch to maintain and improve the Contractor and Consultant Performance Evaluation Programme (CCPEP) framework. The CCPEP executes the Contractor and Consultant Performance Evaluation (CPE) Policy, and thereby, manages the performance and evaluation process for Government of Jamaica contractors and consultants in relation to their work on Government of Jamaica contracts. The programme aims to effectively meet the procurement needs within the Public Sector. The Senior Director, Contractor Performance Monitoring position, is among the senior leadership team of the PPC. The jobholder is required to participate in matters relating to the leadership and general operational management of the Commission including: Participating in establishing and formulating/reviewing the Mission, Vision, Core Values and long term strategies, objectives and policies to enable the execution of the Commission’s mandate. Interpreting and operationalizing policy directives given by the Public Procurement Commission and other regulating bodies. Salary Range: $7,716,512.00 - $10,377,851.00 per annum & any allowances attached to the post

Responsibilities

• Management:

  • • Leads preparation and implementation of the Branch’s corporate plans and budget; monitors progress—ensuring performance results are shared with staff and corrective action taken to address areas where targets are missed.
  • • Leads the development of operating policies, procedures and standards for the general operations of the Branch.
  • • Participates in the design and selection of software to facilitate the CCPEP management process and all other Branch processes.
  • • Participates in the meetings of the Public Procurement Commission as required.
  • • Prepares/coordinates the preparation of reports required from the Branch, ensuring information is presented in the required formats for respective stakeholders (internal and external).
  • • Contributes to the development/periodic review of the Customer Service Charter; ensures the functions of the Branch are carried out in a manner that delivers on the Charter.
  • • Reviews and prepares responses to internal and external audit reports on the Branch and directs the implementation of accepted recommendations.
  • • Participates in the preparation of the Branch’s input to the PPC Annual Report.
  • • Manages and ensures full cooperation by the Branch in collaborating with other Branches to facilitate the seamless delivery of service to Procuring Entities, contractors and consultants as well as the execution of inter-Branch programmes.

• Technical/Professional:

  • • Leads the development and directs the implementation of the CPEP Framework (including protocols, procedures, registers, tools & templates) to manage the performance and evaluation process for Government of Jamaica contractors and consultants in relation to their work on government contracts; analyzes findings and makes recommendations to the Commissioners as appropriate.
  • • Has oversight for the overall operations of the Data Visualisation and Business Intelligence (DVBI) platform; ensures that daily operations take place and that maintenance and technical support is in place.
  • • Provides approval for changes, refinements, fixes, or augmentations needed for the DVBI platform.
  • • Provides awareness and training to Procuring Entities to improve contracting efficiency and understanding of contractor/consultant performance and contract administration.
  • • Provides awareness and training to suppliers, contractors and consultants to assist in developing capability and performance on government contracts.
  • • Establishes an audit programme for CCPEP in respect of both Procuring Entities and contractors and consultants.
  • • Develops and implements the Branch’s online and in-person training courses (LMS and external delivery).
  • • Undertakes research to improve standard documents, processes, evaluation and monitoring systems.
  • • Provides functional advisory services related to the CPE Policy and CCPEP for public sector entities, in collaboration with the Office of Public Procurement Policy (OPPP) where necessary.
  • • Liaises with Procuring Entities to manage the CCPEP submission process and conducts periodic audits.
  • • Provides the Board of Commissioners with advanced conflict resolution claims for decision-making as per the CPE Policy.
  • • Establishes and implements a Performance Development Programme to support non-performing contractors, consultants, MSMEs and Approved Registered Suppliers.

• Human Resource:

  • • Provides leadership and guidance to staff through effective planning, delegation, communication, mentoring and coaching.
  • • Facilitates the development of individual work plans, conducts Performance Appraisals and recommends training and other development programmes as required.
  • • Participates in the recruitment of staff and administers authorized HR activities in accordance with policies and procedures.
  • • Ensures staff are effectively utilised and developed to achieve Branch objectives.
  • • Identifies and addresses welfare and developmental needs of staff to maintain a motivated workforce.

• Other:

  • • The incumbent may, from time to time, be assigned duties not specifically outlined in the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position.

Required Skills

• • Good team building and staff development skills
• • Ability to analyze and interpret information for decision-making
• • Ability to think strategically and solve complex problems
• • Good interpersonal and people management skills
• • Excellent written and oral communication skills
• • Strong planning and organizing skills
• • Strong customer relations skills
• • Strong leadership and strategic management skills
• • Conflict resolution and negotiation skills
• • Comfortable acting on initiative
• • Strong training skills

Qualifications

• • Master’s Degree in Public Administration, Business Administration, Contract Administration, Public Procurement or a related field
• • At least seven (7) years’ experience in organizational management at a supervisory or management level in the public or private sector
• • Training or experience in Project Management
• • Strong working knowledge of the GOJ Public Procurement regulatory framework and contract management modalities
• • Proficiency in MS Office (Word, PowerPoint, Outlook, Excel)
• • Understanding of GIS tools, data collection platforms, and data visualisation tools (e.g., Power BI, Tableau)
• • Experience in data collection, analysis, and reporting

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Monday, 28th July 2025 to the: Manager Human Resource Management and Development Public Procurement Commission 3rd Floor, PanJam Building 60 Knutsford Boulevard Kingston 5. OR 📧 Email: ppc.jobs@ppc.gov.jm 📜 N.B. Please include the job title in the subject line of your email. Please note that we thank all persons for responding, but only shortlisted applicants will be contacted.

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