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Supervisor, Bar

Hilton Rose Hall Resort & Spa St. James, Jamaica Updated: March 19, 2025

Summary

As a Supervisor, Bar, you will be responsible for directly supervising and coordinating the activities of workers engaged in preparing and serving drinks. Your role will include overseeing day-to-day operations, ensuring quality standards are met, and providing exceptional customer service.

Responsibilities

  • • Supervise and coordinate the serving of drinks and other services for Beverage operations, ensuring that quality standards are maintained consistently.
  • • Develop and maintain positive communication with both front and back-of-house staff to foster a supportive and team-oriented work environment.
  • • Assist in training and onboarding new team members, providing guidance and feedback to enhance their performance and development.
  • • Monitor and manage inventory levels, placing orders when necessary, and ensuring proper storage of bar items, equipment, and supplies.
  • • Resolve customer complaints in a timely and professional manner, always striving to provide exceptional guest experiences.
  • • Maintain proper food safety and sanitation practices in accordance with local health department guidelines and company standards.
  • • Assist in the creation and implementation of sales promotions, special events, and marketing strategies to increase revenue and guest satisfaction.
  • • Maintain up-to-date knowledge of current industry trends, seasonal menu items, and local competitors to ensure the continued success and growth of the Beverage operations.
  • • Complete additional tasks or responsibilities as assigned.

Required Skills

  • • Business Expertise
  • • Championing Guest Needs
  • • Developing Self
  • • Impact
  • • Interpersonal Skills
  • • Job Functional Knowledge
  • • Leadership
  • • Problem Solving
  • • Teamwork and Collaboration
  • • Accountability

Qualifications

  • Education:

    • • High School Degree or equivalent is preferred.
    • • Combination of education and experience will be considered.
  • Certifications:

    • • Certifications may be required or preferred.
  • Work Experience:

    • • Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
    • • Typically acts as a lead, coordinating the work of others but not a supervisor
    • • Works autonomously within established procedures and practices
    • • Has 4 to 5 years of work experience

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Job Overview

đź’Ľ

Title

Supervisor, Bar

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đź’°

Salary

Not Disclosed

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Work Style

On-Site
đź“„

Contract

Permanent

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Experience

Managerial

đź“š

Education

High School Diploma or Equivalent

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đź‘Ą

Sector

Private

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Address

Rose Hall, Main Road, Montego Bay

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