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Category Manager - Indirect Services

Digicel Kingston and St. Andrew, Jamaica Updated: November 5, 2024

Summary

The position holder will lead the Indirect categories across 25 markets and provide analytics and reporting support across the Group Procurement function. The individual will need to possess a combination of Commercial, Contracting, Procurement, Analytics & Reporting domain knowledge and experience. The role holder will need to think as an entrepreneur in creating commercial opportunities, leveraging market knowledge and working as a true business partner in problem solving and leading commercial deals. Confident working within a fast paced, action orientated setting, the position holder will partner with vendors in complex, multi-million dollar and multi-year agreements in delivering value for Digicel and it’s customers.and it’s customers.

Responsibilities

  • Maximise value for money, own key stakeholder and vendor relationships for all allocated Indirect expenditure across the group, approximately $20m per annum
  • Own the creation and execution of the overall Category Plan and engagement with the group function and local markets, to deliver the best business outcomes for Digicel and its customers
  • Engage with the broader Digicel Procurement community, delivering process and governance improvements.
  • Provide Analytics and Reporting support to Group Procurement function across Opex/Direct and SAC spend areas
  • Liaise with internal stakeholders to develop forecast, plan, review and adjust procurement strategy in support of company stakeholders and use requirements
  • Continuous interactions with internal stakeholders to develop savings programs that help achieve the yearly budgets
  • Develop deep supplier relationships, driving better access to higher quality, along with flexibility and reliability
  • Advise internal stakeholder’s requirements for commodities, demonstrate understanding of multiple commodity strategies and core supplier requirements, develop supplier agreements which integrate multiple commodities, and deliver integrated solutions under a single agreement
  • Develop terms and conditions for supplier agreements in support of market needs, analyze, determine and stipulate flow-down and flow-up terms and conditions between markets and supplier agreements when procuring goods and services
  • Apply government requirements; understand the use of government regulations as they apply to procurement and contracting processes
  • Maintain effective and relevant import/export activities and support in relation to the category purchasing and distribution requirements
  • Communicate with import/export related authorities, internal and external customers in all relevant territories, as necessary to ensure efficient, positive and lawful relations and support
  • Engage with direct reports and wider Procurement team to enhance overall skill level, team effectiveness and build/maintain individual development plans as appropriate
  • Liaise with Director of Group Procurement and other members of the Procurement leadership team to deliver the wider Procurement transformation agenda

Qualifications

  • 3+ years’ experience within a Services Procurement environment, ideally within an international context
  • Sound knowledge of MS Power BI and demonstrated ability with Analytics and Reporting
  • Managed OPEX 3rd party relationships, strong Vendor and contract management skills
  • Ability to lead large cross functional teams across the Procurement lifecycle
  • Knowledge of Procurement/Supply Chain systems, processes and best practice
  • Drive for results, sense of urgency, confidence, and passion for success are all attributes of the ideal candidate for this challenging and rewarding opportunity
  • Ability to make excellent presentations of Procurement Performance metrics
  • Previous/Current international experience will be an advantage as would experience working in a shared services environment
  • Able to constructively challenge both internal stakeholders and suppliers to drive the optimum outcomes for Digicel, leveraging both your domain experience and personal approach

Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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Job Overview

💼

Title

Category Manager - Indirect Services

🏢

Company

Digicel
💰

Salary

Not Disclosed

🏠

Work Style

On-Site
📄

Contract

Permanent

🎓

Experience

Managerial

📚

Education

Bachelor's Degree

👥

Sector

Private

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