ICT Security Officer (MIS/IT 5)

Summary

Under the general direction of the ICT Security Manager, the ICT Security Officer, is responsible for supporting the monitoring and evaluation initiatives and activities of the Ministry’s ICT security management function. 💰 salary range $4,266,270 - $5,737,658 JMD per annum.

Responsibilities

• Management/Administrative:

  • • Develops Individual Work Plans based on alignment with the overall plan for the Section;
  • • Maintains customer service principles, standards and measurements;
  • • Participates in meetings, seminars, workshops and conferences, as required;
  • • Prepares reports and programme documents as required;
  • • Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment, and commitment to the Division’s and organization’s goals;
  • • Assists with the preparation of and conducts presentations on the role of the Branch for the Orientation and onboarding programme.

• Technical/Professional:

  • • Participates in the development, implementation and maintenance of policies, procedures for network and security administration;
  • • Supports major cross-section of networking systems (e.g., remote access systems architecture, network core, building and departmental networks, wide area connectivity);
  • • Contributes to the design and deployment of the organisation’s LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware;
  • • Assists with the design, implementation, and support firewalls, site-to-site VPNs, and remote-access VPNs;
  • • Conducts research on network products, services, protocols and standards, to remain abreast of developments in the networking industry;
  • • Interacts with vendors, outsourcers and contractors, to secure network products and services;
  • • Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes;
  • • Monitors network performance and troubleshoots problem areas as required;
  • • Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records;
  • • Provides assistance to other ICT teams in troubleshooting problems relating to products/solutions;
  • • Ensures network connectivity and security of all servers, workstations, telephone equipment, fax machines, and other network appliances;
  • • Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information;
  • • Monitors and analyses systems for ICT Security infractions and violations;
  • • Documents and reports the results of questionable user and system activity for information security inquiries;
  • • Performs server and security audits and system backups and recovery;
  • • Participates in managing all network security solutions;
  • • Collects and analyses operational data to identify emerging trends and log problem records, to assist with problem resolution and increased network availability;
  • • Monitors and reports on the performance of network, system and application security solutions to highlight areas of non-compliance and inform the development of improved practices and processes;
  • • Manages the allocation of access privileges of users, to ensure appropriate security settings are applied in accordance with organisation policies and application owner-defined parameters;
  • • Assists with security breach investigations to guide the refinement of information security policies and practices;
  • • Keeps abreast of changes and new developments in ICT Security and provides evidence-based recommendations;
  • • Performs all other duties and functions as may be required from time to time.

Required Skills

• Core:

  • • Good oral and written communication skills
  • • Excellent customer relations and quality focus skills
  • • Good analytical thinking skills
  • • Good problem-solving and decision-making skills
  • • Excellent teamwork and cooperation skills
  • • Ability to influence and motivate others
  • • Excellent planning and organizing skills
  • • Excellent people management skills
  • • Excellent interpersonal skills

• Technical:

  • • Working knowledge of LAN, WAN, and WLAN design and implementation.
  • • Working knowledge of network capacity planning, network security principles, and general network management best practices
  • • Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches,
  • • firewalls, remote access, DNS, VLAN, DSL, and Ethernet
  • • Good hardware troubleshooting experience and network monitoring and analysis software
  • • Good knowledge about testing tools and procedures for voice and data circuits.
  • • Sound knowledge in defining organizational information security requirements
  • • Ability to identify and analyse information security risks
  • • Sound knowledge of user access control system to prevent unauthorised access, modification, manipulation etc.
  • • Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or other project tool.

Qualifications

• • Bachelor’s Degree in Computer Science, ICT and Management Information Systems, Computer Engineering or a related discipline;
• • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification or related ICT security certification;
• • Three (3) years related experience in a Network and Security role.

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Work will be conducted in an office outfitted with standard office equipment and specialized software.
  • • The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions.
  • • May be required to travel locally and overseas to attend conferences, seminars and meetings.

Applications accompanied by résumés should be submitted no later than Thursday, 8th May, 2025 to: Senior Director Human Resource Management and Development Division Ministry of Agriculture, Fisheries and Mining Hope Gardens Kingston 6 📧 Email: jobopportunities@moa.gov.jm 📋 Subject: ICT Security Officer (MIS/IT 5) 🔑 Please include the job title in the subject line of your email.

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