Roaming Tester

Summary

The main purpose of the position is to provide effective and efficient IREG and TADIG test completion for Digicel’s Roaming services. Liaise with and on behalf of all CALA markets completing their specified test requirements to implement expansions within and outside of the Digicel network.

Responsibilities

• IREG Testing and Administration:

  • • Integrate roaming services for new Digicel Networks as required
  • • Perform IR24, IR32, IR35 and IR38 etc. roaming tests with assigned operators
  • • Provide technical support and coordination for Digicel territories to ensure the resolution of all roaming issues
  • • Maintain personal test records; test status
  • • Update inventory of SIM cards received from SIM Coordinator
  • • Update inventory of test phones received
  • • Update Office data changes as per procedure
  • • Liaise with Group Technical Roaming Team to complete service opening

• TADIG Testing and Administration:

  • • Perform TADIG validation on all roaming tests
  • • Coordinate with Roaming Billing to sign off on all validat

Required Skills

• • Good communication skills; verbal and written
• • Good time management skills
• • Ability to work in a team and on Projects
• • Good problem solving skills
• • Good analytical skills

Qualifications

• • Associate degree/diploma in a Technical discipline

• The following would be a plus:

  • • Knowledge of Mobile technologies and call flows
  • • Experience in user acceptance testing
  • • Initiative to improve pro-actively the processes and procedures continuously

Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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