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Risk Officer (Level 5)

Passport, Immigration and Citizenship Agency (PICA) Kingston and St. Andrew, Jamaica Updated: May 29, 2025

Summary

Reporting to the Risk Manager – Projects & Enterprise Risk Management, the Enterprise Risk Officer is responsible for supporting management in ensuring that the Agency is compliant with regulations, legislature, policies, procedures and standards. The incumbent also participates in educating and advising management and staff on risk management strategies. 💰Salary: $4,266,270 JMD per annum

Responsibilities

  • • Performs the day-to-day activities of various risk management and assessment, and business continuity efforts in accordance with the Agency’s needs and Enterprise Risk Management goals
  • • Provides support to the Risk Enterprise Manager in identifying, assessing and responding to all organizational risks that might affect the achievement of the Agency’s strategic objectives
  • • Participates in the ongoing identification and assessment of Enterprise Risks
  • • Assists management in increasing awareness, building understanding, and becoming more effective and self-sufficient in managing risks, in describing their processes and risks, and how they are managing those risks
  • • Works with Units and process owners to ensure that risk related documentation is clear and accurate including developing processes and procedures to assist them in maintaining documentation
  • • Participates in the development, maintenance, and improvement of risk management policies, methodologies, tools, templates, internal websites and internal and/or external reports
  • • Participates in the maintenance of the risk management framework, templates, and structure
  • • Works with management to develop and implement policies to provide a framework to ensure that appropriate business continuity and disaster recovery plans are in place for all key business processes
  • • Assist with developing and providing formal and informal training and guidance to business owners to increase awareness about disaster recovery and business continuity
  • • Participates in discussions and other efforts to help all areas of management become increasingly self-sufficient in exercising, testing and implementing corporate crisis management, disaster recovery and business continuity policies and procedures.

Required Skills

  • Performance Management:

    • • The ability to align resources, systems, standards and activities to effectively, efficiently and consistently meet the goals and strategic objectives of the Agency.
  • Analytical Thinking, Decision Making, and Problem Solving:

    • • The capacity to analyze problems promptly, choose between alternatives, and effect meaningful solutions.
  • Use of Technology:

    • • The ability to accept and implement information technology in work activities to enhance organisational performance.
  • Managing the Client Interface:

    • • Ability to work effectively with others, both internal and external to the Agency, to deliver acceptable, customer-oriented and high quality service.
  • Collaboration and Team Work:

    • • The ability to be collaborative and an inspiring professional who shows a genuine intention to participate and work co-operatively with others in pursuit of team goals.
  • Customer and Quality Focus:

    • • The ability to continuously ensure high standards of quality and service delivery to meet customers’ expectations.
  • Change Management:

    • • The ability to maintain effectiveness in a changing environment and the willingness to respond quickly and positively to change, and to lead others through change and manage their concerns.
  • Emotional Intelligence:

    • • Possession of self-awareness, self-management, social awareness, and social skills – The ability to display behaviors appropriate to the Agency’s’ business and social environment.
  • Integrity:

    • • The ability to consistently demonstrate sound ethical standards, observe the codes of conduct for employees and codes of professional practice, and show consistency between established values and behaviors, in order to build trust and credibility.
  • Interpersonal skills:

    • • The ability to display sensitivity towards others, interact collaboratively with colleagues, and to build long term internal and external relationships and gain support to achieve desired objectives.
  • Oral and Written Communication:

    • • The ability to communicate proficiently orally, in writing, and in one- on- ones face- to- face, with excellent public speaking skills.
  • • Ability to work effectively under pressure.

Qualifications

  • • Bachelor’s Degree in Social Sciences or any other relevant field, from an accredited University.
  • • ISO 9001 certification would be advantageous
  • • Enterprise Risk Management accreditation or certification would be advantageous
  • • Background in Compliance
  • • Proficiency in Microsoft Word, Excel, PowerPoint, Access, and Project
  • • 2 years’ post qualification experience in Enterprise Risk Management or Internal Auditing with at least 2 years in the public sector

Additional Information and Instructions

  • Special Conditions Associated with the Job:

    • • Occasional travel across the island to oversee the implementation
    • • Occasional work on weekend and public holidays
    • • Sitting and using a computer for long periods, eye, neck, back strain
    • • Confidentiality
    • • Normal office environment

For all general job applications, kindly send résumés and application letters to 📧 recruitment@pica.gov.jm. If you believe you possess the above qualities and a strong desire to help the Agency fulfill its mandate, you are invited to submit your applications accompanied by detailed resume to: Director, Human Resources (Assigned) Passport Immigration & Citizenship Agency, 8 Waterloo Road, Kingston 10 ℹ️ Click Apply Now for the direct application link 🔗 Please indicate the name of the post that you are applying for in the subject line NO LATER THAN FRIDAY, June 6, 2025 @ 4:00 P.M. No hand delivered application will be accepted

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Job Overview

đź’Ľ

Title

Risk Officer (Level 5)

đź’°

Salary

See Description

đź“§

Email

recruitment@pica.gov.jm

🏠

Work Style

On-Site
đź“„

Contract

Permanent

🎓

Experience

Mid-Level

📚

Education

Bachelor's Degree

🏷️
👥

Sector

Public

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