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Security and Safety Analyst

Company: Digicel Location: Kingston and St. Andrew, Jamaica Updated: August 24, 2025 Salary: Not Disclosed
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Summary

The Safety and Security Executive is responsible for ensuring the safety and security of personnel, assets, and facilities. The incumbent will provide system, physical and administrative support in matters relating to the above-mentioned areas.

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Responsibilities

  • • Main Duties:
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      Operate and maintain access control systems (e.g., card readers, biometrics)
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      Respond to and process staff that have misplaced or lost ID cards
    • •
      Maintain ID picture database and process ID cards for new staff
    • •
      Adjustment of access rights and manage/report access breaches
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      Process access reports as requested by senior Facilities, HR, and or SMT personnel
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      Review CCTV footage for security incidents as requested by Security Manager and Head of Facilities only
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      Monitor all system for CCTV, micro controller, network, and database faults
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      Review physical logbooks in the control room to ensure continuity of records by security personnel
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      Ensure restricted areas are secure and access is granted only to authorized personnel
  • • Physical Security & Personnel Safety:
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      Communicate with security control room; instruct and update guard on duties and special arrangements
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      Assist with Coordinating and managing on the ground security personnel at all locations
    • •
      Respond to security incidents and emergencies promptly
  • • Disaster Preparedness & Business Continuity:
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      Assist in developing and updating disaster recovery and emergency response plans
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      Assist with the coordinating internal teams and external agencies (fire, police, medical) for crisis management
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      Ensure availability and functionality of emergency equipment (fire extinguishers, alarms, first aid kits)
  • • Evacuation Drill Coordination:
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      Assist with Planning, schedule, and execute fire drills and emergency evacuation exercises
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      Organize and execute employee training on emergency procedures and evacuation routes
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      Document drill outcomes and recommend improvements
  • • Parking Management:
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      Oversee parking allocation, enforcement, and access control
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      Resolve parking-related disputes and violations
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      Maintain orderly and secure parking facilities
  • • Compliance & Reporting:
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      Maintain logs and reports on incidents, inspections, and security breaches
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      Assist in audits and risk assessments
  • • Safety:
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      Attend to the sick and injured and provide reports
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      Medical facility – liaise with Facility (Hospitals/Medical Centre/Doctor’s Office) to organize treatment of persons that are sick or injured
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Required Skills

  • • We are seeking an organized, level-headed and flexible individual who demonstrates strong attention to detail
  • • Strong interpersonal skills with a natural ability to influence and negotiate with experience of working in a fast-paced dynamic environment
  • • The individual should be confident when dealing with customers and staff when challenges are presented.
  • • Ability to work on own initiative
  • • Demonstrate a track record of supporting teams to achieve targets
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Qualifications

  • • Must be educated to degree level and an entry level Diploma in security supervisory training
  • • 3+ years of Security supervisory experience with at least 1 year in an in corporate role
  • • First AID training qualification would be advantageous
  • • Proven experience in project management
  • • A broad range of experiences ranging from soft skills and communications through to management development, systems processes, basic networking and computer skill
  • • Proven experience with managing key stakeholders
  • • Computer literate with excellent knowledge of PowerPoint, word and excel
  • • Experience of security systems software and BMS a bonus
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Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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