Route Parish Sales Lead - St. Ann

Summary

We are seeking a highly motivated and experienced Route Lead to join our team. The route lead position is a junior manager role responsible for managing and optimizing the channels along the various routes within the parish. You will report and work closely with your Parish Sales Manager and Operational Lead to ensure that all channels within the parish are performing and all objectives of the company are met. The ideal candidate will have excellent communication skills, a strong sales background and the ability to motivate a team of people to ensure that our customers receive the highest level of service across the parish.

Responsibilities

• • Develop and manage the respective channels within the parish to achieve the right balanced footprint to drive sales targets and meet company objectives
• • Work alongside your parish sales manager to develop and implement sales strategies to grow parish market share
• • Analyze parish data and provide recommendations for route optimization such as brand visibility, positioning and accessibility according to defined footprint.
• • Daily audit of company channels to ensure compliance with company policies, procedures and standards based on the relevant KPIs.
• • Proactively identify and resolve issues and concerns within the channels by providing daily reports to the respective stakeholders within the S&D department to ensure seamless operations to drive customer satisfaction
• • Ensure all channels pass monthly audits to meet brand guidelines
• • Build and maintain strong relationships with key stakeholders within the channels
• • Train and coach team members on products and services to improve sales skills, performance and customer experience.
• • Conduct regular performance evaluations to provide feedback and recommendations to team members.

Required Skills

• • Ability to work independently and in a team environment
• • Strong analytical and problem-solving skills
• • Excellent communication and interpersonal skills
• • Ability to manage multiple tasks simultaneously and work in a fast-paced environment
• • Proficient in Microsoft Office

Qualifications

• • Sales Certification in sales or related field
• • Strong sales background with a proven track record of meeting or exceeding targets
• • Must have a reliable motor vehicle and a valid driver’s license

Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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