Director, Social Services (GMG/SEG 3)

Summary

Under the general direction of the Senior Director, Housing Management, the incumbent is responsible for directing, co-ordinating and managing the divestment of the Ministry’s housing solutions, the monitoring of compliance and community development programmes, thereby facilitating purchasers with security of tenure. 💰Basic Salary: $5,198,035 - $6,990,779 JMD per annum.

Responsibilities

• • Participates in the Ministry’s strategic planning process;
• • Prepares and monitors the Unit’s Corporate and Operational Plans and Budget;
• • Reviews and assesses the Unit’s progress to determine adjustments or revisions of targets;
• • Interfaces and maintains the interconnectedness with other Units;
• • Provides information and advice to the Senior Director and Permanent Secretary;
• • Ensures the divesting of housing solutions are divested in accordance with guidelines and policies of the Ministry;
• • Oversees the effective management of the Ministry’s townhouses, condominiums and rented schemes;
• • Ensures that the number of delinquent accounts are reduced in accordance with planned targets;
• • Prepares status reports;
• • Communicates the housing plans of the Ministry to stakeholders;
• • Ensures the effectiveness of customer service;
• • Conducts socio economic/occupancy and shelter audits to determine affordability levels;
• • Liaises with developers and other personnel for successful completion of sale of units;
• • Ensures that the integrity of mortgage files is maintained;
• • Utilizes inventory records and other status reports as tools to inform decision making;
• • Participates in site visits;
• • Develops comprehensive marketing plan encompassing all unsold lots;
• • Ensures the preparation of the marketing manual;
• • Formulates innovative recovery programmes;
• • Undertakes islandwide arrears drive;
• • Designs programmes to educate communities on the benefits of compliance, property worth and value, and the use of a title (security of tenure);
• • Co-ordinates community development activities, including the establishment of citizens associations;
• • Oversees the training of residents of co-operatives and condominiums in managing and administering strata co-operation;
• • Promotes the welfare and development of staff through employee performance appraisals, recommendations for appointment, promotion and training;
• • Initiates disciplinary proceedings, where appropriate;
• • Represents the Ministry at meetings, seminars, etc.;
• • Performs any other related duties that may be assigned from time to time.

Required Skills

• Core:

  • • Good management and supervisory skills
  • • Excellent leadership skills
  • • Excellent oral and written communication skills
  • • Excellent interpersonal skills
  • • Ability to analyze data
  • • Working knowledge in the use of computer applications
  • • People management skills
  • • Good problem-solving and decision-making skills

• Technical:

  • • Excellent knowledge of conveyancing and the real estate industry
  • • Excellent knowledge of the Ministry’s policies and procedures
  • • Excellent knowledge of the operations of financial institutions
  • • Knowledge of Property Management
  • • Knowledge of compliance and credit management

Qualifications

• • Bachelors Degree in Management Studies, Marketing, Business Administration;
• • Ten (10) years working experience with a government Estate Management Agency, Valuation or Real Estate Company;
• • Five (5) years working experience at the middle or senior management level.

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Tuesday, 29th April, 2025 to: Senior Director, Human Resource Management and Development Ministry of Economic Growth and Job Creation 7th Floor, The Towers 25 Dominica Drive Kingston 5 📧 Email: human.resources@megjc.gov.jm 🔑 Important: Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted

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