Business Support Manager

Summary

The GraceKennedy Financial Group seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes across the group, in the following capacity:-​ Business Support Manager

Responsibilities

• • Lead the preparation of business cases for potential new products, services and business opportunities
• • Support the evaluation of long-term strategic investments, projects and business opportunities
• • Provides project management leadership to various cross-functional teams engaged in the implementation of key transformational and software projects.
• • Accountable for all phases of the project from Initiation, Planning, Execution, Monitoring and Control to Closing. Ensuring the project schedules, plans and budgets are kept up to date.
• • Ensures the relevant project logs are maintained. e.g. (RAID) Risks, Assumptions, Issues and Dependencies.
• • Fosters buy-in and support for the project’s overall objectives thereby charting the way to overcoming barriers to the project’s success.
• • Ability to identify the required project resources critical for project success, including but not limited to; team members, financing, workspace, and equipment. Ensuring optimal use of both internal and external team members (resource utilization).
• • Tracks closely any emerging change requests in order to control and keep the project on time and within it’s budget.
• • Communicate and liaise with relevant application vendors and or developers as required.
• • Ensures that the project team members and key stakeholders are informed by facilitating daily and weekly team meetings or retrospective sessions.
• • Ensure adequate reporting; according to the organisation’s project reporting cadence and project management framework

Required Skills

• • Sound knowledge of Microsoft Office Suites (such as Projects, Excel, Visio, PowerPoint)
• • Good knowledge of Microsoft Azure Dev Ops (would be an asset)
• • Working experience in the Financial Services Sector would be an asset.
• • Detail oriented and analytical with logical approach to problem solving.
• • Excellent communication skills, both oral and written.
• • Energetic, forward-thinking individual with high ethical standards, strong sense of confidentiality and objectivity and an excellent professional demeanour.

Qualifications

• • Bachelor's Degree in Business Administration, Management Studies, Finance, Information Technology or professional equivalent qualifications from an accredited tertiary institution.
• • At least five (5) years’ experience in strategy maps, Business or financial analysis, project management, delivering successful transformational or software implementation projects.
• • Formal training in Project Management. Certified (PMP) Project Management Professional (would be an asset).
• • Certified Scrum Master (CSM) or experienced in Agile project management, in particularly delivering in sprints (would be an asset).
• • Exposure to Customer Journey mapping or an understanding of the importance of an enjoyable customer or end -user experience.

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