Director 3 (GMG/SEG 3)

Summary

Reporting to the Senior Director, Human Resource Development and Management, the Director 3 is responsible for: The design/review and implementation of organization development strategies/solutions that will contribute to improved service delivery across the Office of the Prime Minister (OPM) and the Office of the Cabinet (OoC); Co-ordinating Performance Management Appraisal System for the Office of the Prime Minister and the Office of the Cabinet, to improve performance at the Divisional and individual levels; Serving as a Strategic Business Partner and Change Agent, with a view to improve the efficiency and effectiveness of the Ministry’s operations. 💰Salary: $5,198,035 - $6,990,779 JMD per annum.

Responsibilities

• Management/Administrative/Supervisory:

  • • Manages/Co-ordinates the work and staff of the Organization and Development Unit;
  • • Participates in the development/review of Human Resource Policies and Procedures;
  • • Prepares Strategic/Operational Plan and Budget for the HRDM Division;
  • • Reviews draft quarterly Office of the Services Commissions (OSC) reports;
  • • Prepares and submits activity/performance and other reports, as requested;
  • • Reviews draft reports from direct reports;
  • • Identifies areas where Human Resource improvements are needed, develops proposals and makes recommendations to the Senior Director, HRDM;
  • • Identifies risks associated with current structure and staffing, and develops risk mitigation strategies;
  • • Represents the Ministry at meetings/conferences and other fora, as required;
  • • Serves on various committees within the Ministry;
  • • Sensitizes staff on the policies/procedures and regulations of the Division and the Ministry;
  • • Manages the welfare and development of staff in the OD Unit, through the preparation of Performance Appraisals and Work Plans and recommendation of required learning and development programmes;
  • • Participates in interview panels to recruit staff at various levels, as required;

• Organizational Development:

  • • Conducts job analysis, and reviews the Organization’s structure, to ensure alignment with the goals and Strategic Objectives of the Ministry; recommends new structure and implementation plan, where necessary;
  • • Assists Heads of Division/Unit in restructuring exercise, in keeping with achieving the goals of Divisions/Units, and liaises with Corporate Management Development Branch, on the restructuring/reclassification exercises for the Ministry;
  • • Develops/Maintains current documentation of the Organization, including Organization Charts, Job Descriptions and Work Plans;
  • • Provides assistance to Heads of Division/Unit with the updating/writing of Job Descriptions and Work Plans, as required;
  • • Conducts Organizational Needs Assessments to determine organizational readiness for change;
  • • Provides leadership to management in employing change process concepts and techniques. Analyses change initiatives for major obstacles and/or operating constraints to their accomplishment, and recommends strategies for corrective action, where necessary;
  • • Collaborates with management on employing change process concepts and techniques involving the development of strategic goals;
  • • Employs the use of surveys, focus groups and other relevant techniques and methodology necessary for organizational assessment;
  • • Oversees the development and maintenance of HR Procedural Manuals and Handbooks for the OPM and OoC;
  • • Remains conversant with existing and new concepts in Organizational Development; analyzes the value these may possess as applied to the Organization, and makes recommendations for adoption, where necessary;
  • • Monitors the OSC’s Audit Reports of the Ministry’s performance of its Delegated Authority, as it relates to Performance Management, Organization Structures, Organizational Charts, Job Descriptions, Manuals and Handbooks, operating procedures; takes appropriate action, as required.

• Performance Management:

  • • Co-ordinates the implementation and manages the administration of the Performance Management Appraisal System (PMAS) for OoC and OPM; sensitizes line managers in the implementation of the process, to ensure its effective execution;
  • • Ensures that the relevant documentation is prepared and distributed, to coincide with the schedule of activities of the Performance Management Appraisal System;
  • • Liaises with and provides assistance to Heads of Division/Unit, regarding the Performance Management process;
  • • Establishes and maintains Performance Management records, including Database of scores;
  • • Collaborates with the Director, Training and Development and Managers/Supervisors to monitor and ensure that training and development needs of direct reports are addressed;
  • • Conducts PMAS Sensitization Workshops/Sessions;
  • • Participates in the development and maintenance of a Competency Framework for the OPM, that captures the core and technical competencies of each occupational group, required for the achievement of the strategic objectives of the Ministry;
  • • Oversees the maintenance of the PMAS Database and makes recommendations for adjustments, where necessary;
  • • Provides assistance to managers, supervisors and staff in the preparation of Work Plans and Job Descriptions;
  • • Liaises with and provides assistance to Heads of Division/Unit, regarding completion of Performance Evaluation Reports or any other area of the Performance Management Appraisal System (PMAS);
  • • Provides information with regard to PMAS for Quarterly Corporate Planning Report and also for the Quarterly Reports to the Office of the Services Commissions.

• MyHr+ Software:

  • • Oversees the scanning of documents/records and uploads them to MyHr+ Web-based software and also employee information updated to MyHr+ Software.

• Customer Relations:

  • • Evaluates HR services and accountability systems, and conducts studies/surveys of HRDM efficiencies and practices;
  • • Conducts research to identify and act on issues which affect programme delivery and service;
  • • Collaborates with the Director, Training and Development, designs and conducts HR audits and develops systems to measure HR effectiveness in the Ministry;
  • • Develops and implements strategies to improve Human Resource communication throughout the organization;
  • • Designs and implements mechanisms for evaluating employees’ satisfaction with the Organization. Analyzes findings, and identifies and recommends programmes for improvement of areas of dissatisfaction critical for the effective operation of the Organization;
  • • Provides leadership in the development of the Dress Code, Bus User Guideline and Disciplinary Code;
  • • Keeps abreast of current and emerging HR trends and best practices, and utilizes them for continuous improvement of the services provided by the Unit and the overall improvement of human capital development within both Ministries;
  • • Manages the administration of the Birthday and PEP Awards Initiatives.

Required Skills

• • Integrity, ethics and confidentiality
• • Excellent leadership and management skills
• • Excellent oral and written communication skills
• • Excellent human relations, interpersonal and customer orientation skills
• • Excellent interviewing and negotiating skills
• • Excellent planning and time management skills
• • Excellent programme design and evaluation skills
• • Excellent presentation and facilitation skills
• • Strong research and analytical skills
• • Excellent judgement, decision making and problem-solving skills
• • Excellent networking and relationship-building skills, ability to function as a team player, and works harmoniously with a diverse group of people at various levels
• • Ability to understand the impact of policy changes on Human Resource Management
• • Proficient in the use of Information Technology and productivity software, such as MyHr+ Software and Microsoft Office Suite (Word, Excel, PowerPoint)
• • Demonstrates initiative and creativity
• • Displays emotional resilience and the ability to withstand work pressure on an on-going basis
• • Knowledge of organizational development, including writing Job Descriptions and creating Organizational Charts
• • Knowledge of management techniques, systems analysis, job analysis and management processes
• • Knowledge of performance management systems, including developing Work Plans and conducting Performance Appraisals
• • Knowledge of research and data analysis techniques
• • Knowledge of recruitment and selection principles and practices
• • Knowledge of the Public Service rules, regulations and practices (Staff Orders, Public Service Regulations, and Procurement Act etc.)

Qualifications

• • Post Graduate Degree in Human Resource Management, Management Studies or Business Administration or Public Administration or the Social Sciences or Humanities or other related discipline from a recognized Tertiary Institution;
• • Five (5) years’ work experience in Human Resource Management or Organizational Development discipline, three (3) of which should be in a management/supervisory position;
• • Training in Organizational Development/Management Analysis would be an asset.

Additional Information and Instructions

Applications accompanied by résumés should be submitted no later than Monday, 7th July, 2025 to: Senior Director Human Resource Development and Management Office of the Prime Minister 1 Devon Road Kingston 10 ✉️ Email: jobs@opm.gov.jm 🔑 Important: Please include the job title in the subject line of your email. ⚠️ Note: While we appreciate all applications, only shortlisted candidates will be contacted.

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