Team Lead, Fincrime Operations (AMER)

Summary

This role leads and mentors a FinCrime team, ensuring efficient compliance reviews, investigations, and process improvements while maintaining regulatory adherence and fostering team growth in a remote environment.

Benefits

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• • Provided computer equipment tailored to your role
• • Stock grant opportunities dependent on your role, employment status and location
• • Additional perks and benefits based on your employment status and country
• • The flexibility of remote work, including WeWork access where available

Responsibilities

• • Lead and mentor a team of FinCrime specialists, ensuring efficient execution of KYC, KYB, CDD, proof of address, and other payment-related compliance reviews.
• • Oversee investigations into potentially suspicious clients, users, and partners, providing guidance on risk assessment and mitigation strategies.
• • Act as the primary escalation point for complex compliance-related cases and collaborate with internal teams and external payment partners to resolve issues.
• • Develop and refine processes, tooling, and automation to enhance payment-related compliance efficiency.
• • Ensure timely and accurate documentation of procedures, incidents, risk assessments, and compliance measures.
• • Proactively identify emerging fraud trends, regulatory risks, and operational inefficiencies, implementing strategies to address them.
• • Maintain strict confidentiality and uphold the highest level of integrity when handling sensitive financial and customer data.
• • Coordinate team workflows, set performance expectations, and provide training to enhance subject matter expertise.
• • Collaborate with the Compliance team to shape compliance strategy and align with regulatory best practices.
• • Support the team in managing high-volume workloads while maintaining accuracy and efficiency, especially during peak periods.

Required Skills

• • Excellent communication skills, with the ability to guide and influence cross-functional teams and external partners.
• • Data-driven mindset with a structured approach to problem-solving and decision-making.
• • Exceptional organizational skills and acute attention to detail.
• • Ability to work in a fast-paced, high-volume environment while maintaining quality and efficiency.
• • A proactive, service-oriented mindset, with a passion for fostering team growth and operational excellence.
• • Comfortable working independently in a fully remote environment.
• • A supportive and collaborative team player who thrives in a dynamic and evolving landscape.

Qualifications

• • 3-6+ years of experience in financial crime compliance, fraud prevention, or risk operations, with at least 1-2 years in a leadership or mentoring capacity.
• • Strong knowledge of financial compliance regulations, KYC/AML procedures, and risk mitigation strategies.
• • Must be based within LATAM or NAMER region.

About Deel

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

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