GIS/Client Support Officer (MIS/IT 4)

Summary

Under the general supervision of the Systems Analyst, the GIS/Client Support Officer will provide Geographical Information Systems (GIS) assistance to all Units in the Mines and Geology Division. In addition, the incumbent will assist in the maintenance of the network systems to ensure the continuous availability of network services, security of the network and data, integrity of the individual systems and the overall health of the network. Salary Range: 💰 $4,266,270 – $5,737,658 JMD per annum.

Responsibilities

• • Prepares computerized (electronic) GIS maps showing mineral deposits;
• • Digitizes and edits geological and topographical maps at various scales using Computer Aided; design (CAD) and Geological Information System (GIS) for the relevant Units in the organization;
• • Trains members of staff in the use of software application programmes such as ArcInfo, ArcView and Geological Information System (GIS) software;
• • Prepares plans and cross-section of various landforms using GIS and other computer software;
• • Drafts and reproduces topographic and geological maps using traditional cartographic GIS and CAD methods;
• • Plots maps, drawing and illustrations;
• • Assists the Geologist in technical presentations of field maps;
• • Geo-codes and geo-references aerial photographs of the entire island and maintains a database;
• • Collects baseline geological information and upgrade this information to produce geological Maps;
• • Assists in the daily administration of the LAN including system performance, stability, integrity, security and troubleshooting;
• • Repairs and creates network cabling;
• • Updates and services software for access control and CCTV system;
• • Performs hardware and software upgrades to network servers including operating systems and applications;
• • Monitors network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future;
• • Plans, co-ordinates, and implements network security measures in order to protect data, software and hardware;
• • identifies and fixes any network devices rapidly, in response to newly identified security threats;
• • Helps with the roll out of desktop PCs; such responsibilities will include software and hardware upgrade planning and the general execution of desktop rollouts;
• • Configures and tests computer hardware, networking software and operating system software;
• • Recommends changes to improve systems and network configurations and determines hardware or software requirements related to such changes;
• • Makes recommendations to the System Analyst about recommended software and hardware in which the Company should invest;
• • Provides end-user support including problem resolutions relating to hardware, software and communication issues;
• • Performs data backups and disaster recovery operations;
• • Provides documentation of network systems, operational procedures, network topology and hardware inventory;
• • Performs routine network startup and shutdown procedures and maintains control records;
• • Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• • Conducts backup of all software applications such as system files, in-house application programmes and database files;
• • Assists in carrying out needs analysis for hardware and software for the organization;
• • Assists with developing specifications and carries out competitive bidding or quotation of all software and hardware components;
• • Assists in ensuring security of sensitive information/data;
• • Ensures metadata is collected for GIS maps.

• Professional:

  • • Assists in training and supporting staff in the use of hardware and software;
  • • Prepares monthly, quarterly and annual reports of duties performed;
  • • Keeps abreast of trends and developments in information technology and recommends their adoption/application, where appropriate, to increase the effectiveness and productivity of the Division;
  • • Performs other related duties that may from time to time be assigned.

Required Skills

• Core:

  • • Analytical, problem solving and decision making
  • • Ability to adapt to and work effectively within a variety of situations
  • • Oral and written communication skills
  • • Initiative
  • • Integrity and confidentiality

• Technical:

  • • Experienced in Geological Information Systems (GIS) and Computer Aided Design (CAD) software
  • • Excellent knowledge of Microsoft operating systems (server and client)
  • • Ability to use various IT tools to solve problems
  • • In-depth knowledge of personal computer and peripheral maintenance
  • • Knowledge of local area network architecture

Qualifications

• • Bachelor’s Degree or equivalent in Computer Science/Management Information Systems
• • Two (2) years experience in related field
• • Professional training in Geological Information System (GIS)
• • Professional certification (MCSA, CCNAA) in computer networking is an asset

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Required to work in air-conditioned server room with lower temperatures than a typical office environment;
  • • Long working hours.

Applications accompanied by résumés should be submitted no later than Tuesday, 11th February, 2025 to: Senior Director Human Resource Management and Development Division Ministry of Agriculture, Fisheries and Mining Hope Gardens Kingston 6 📧 Email: jobopportunities@moa.gov.jm ℹ️ Subject: GIS/Client Support Officer (MIS/IT 4) 🔑 Please include the job title in the subject line of your email.

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