Human Resource Development Officer (Level 7)

Summary

Under the direction of the Manager, Human Resource Development and Performance Management, the Human Resource Development Officer will strategically co-ordinate the development and delivery of a range of learning and development activities in relation to building individual and organisational capability, aligned with specific outcomes, divisional business objectives and Agency wide strategies. 💰Salary: $4,266,270 - $5,737,659 JMD per annum

Responsibilities

• Management/Administrative:

  • • Participates in the development of the Division’s Corporate/Operational Plans, Budget and Individual Work Plans;
  • • Prepares reports to Manager/Director, Senior Executives and other relevant stakeholders;
  • • Represents Director at meetings, conferences, workshops and seminars;
  • • Prepares reports and project documents, as required;
  • • Prepares and delivers Learning & Development presentations as needed;
  • • Supports and maintains customer service principles, standards and measurements.

• Technical/Professional:

  • • Co-ordinates the development, review and maintenance of NEPAs learning and capacity development programmes and plan, to ensure they align with organisational goals and objectives;
  • • Develops and maintains a comprehensively costed organisational-wide learning and development plan to address identified skill gaps and training needs;
  • • Establishes and maintains a detailed knowledge of all NEPA’s strategies and the role that learning and development plays as a component and supporting part of the overall strategy for addressing skills gaps;
  • • Partners with key internal stakeholders to understand people impacts to guide the design of localised learning and development interventions and activities to achieve desired business outcome;
  • • Provides expert advice and recommendations on all learning and development activities to support the delivery of NEPA’s desired business outcomes;
  • • Prepares and presents accurate and relevant strategic plans, position papers, reports including analysis and recommendations on organisational learning, training and development activities and initiatives to support informed decision making;
  • • Validates learning and development needs analysis and plans provided by direct reports and ensure adequate of genuine input and participation by all relevant stakeholders (i.e. employees, managers, directors etc.);
  • • Conducts learning and development needs assessments and utilises outputs thereof to develop and co-ordinate new training programmes and innovative training solutions, in line with the Agency’s objectives;
  • • Co-ordinates career guidance, counselling and people development initiatives;
  • • Co-ordinates the development of learning and development content and materials and ensure content and materials are developed efficiently and enable maximum impact on skills gaps and training needs;
  • • Develops and maintains strong working relationships with internal and external stakeholders to develop and implement a cohesive, integrated and comprehensive offering of learning programmes in the Agency, to drive desired outcomes;
  • • Develops and co-ordinates training and capacity development schedules for all work stream of NEPA’s function, in alignment with organisational goals and objectives;
  • • Prepares Human Resource Executive Committee (HREC) submissions regarding Day Release/Study Leave applications;
  • • Monitors and evaluates the effectiveness of NEPA’s learning and development infrastructure and continuously seek out opportunities for more efficient and effective learning and development support;
  • • Establishes and maintains a mechanisms to systematically evaluate the effectiveness of training delivery and establishes corrective actions and continuous improvement;
  • • Maintains evidence-based approaches to manage internal metrics and statistics relating to learning and development business processes;
  • • Obtains guidance/advice/clarification from the Office of the Services Commissions and SHRMD regarding training for staff;
  • • Liaises with relevant Government Departments/Agencies to identify general and special training opportunities, and keeps employees informed of available training;
  • • Collaborates with key internal stakeholders and maintains a detailed understanding of NEPA’s existing workforce composition and skills, and future workforce requirements;
  • • Provides regular skills gap and training needs reporting for the Director, HRM&D and other senior executives;
  • • Participates in the design, implementation and maintenance of onboarding and orientation interventions, to ensure transfer of organisational ethos and culture;
  • • Keeps abreast of trends and changes in training methodologies and technology, career and professional development.

• Human Resource:

  • • Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and organization’s goals;
  • • Assists with the preparation of, and conducts presentations on role of Division/Unit for the Orientation and Onboarding programme.
  • • The incumbent may from time to time be assigned duties not specifically outlined within the job description but are within the capacity, qualifications and experience normally expected from a person occupying this position.

Required Skills

• • Knowledge of Andragogy/Adult Learning strategies and practices
• • Knowledge of HRM&D/People Principles and Techniques
• • Functional knowledge of the ADDIE learning management system
• • Knowledge of Performance Management principles and practices/approaches
• • Knowledge of the Government of Jamaica’s legislative arrangements underpinning the HRM&D/people functioning, for example Public Service Regulations, Records and Information Management Policies, Access to Information, SHRMD Policies, etc.
• • Knowledge of programme monitoring and evaluation frameworks
• • Strong ability to synthesize multiple ideas and complex information into a coherent summary, as in reports and briefing notes, and to make cogent recommendation for the modification or creation of legislation, policies and programmes
• • Good verbal and written communication skills, with the ability to deliver presentation with tact, clarity, enthusiasm and accuracy to widely varied audiences
• • A high level of initiative and self-motivation
• • Demonstrated interpersonal and negotiation skills;
• • Aptitude for developing and maintaining collaborative relations with team members both within and outside the Agency
• • Knowledge of computerized systems and software, with an emphasis on the MS Office Suite

Qualifications

• • Bachelor’s Degree in Human Resource Development/Management, Management Studies, Public Sector Management, Public/Business Administration, or a related discipline;
• • Five (5) years’ related experience in a Human Resource Development/Learning Analysis environment in a large organization.
OR
• • NVQJ Level 5 in Human Resource Development/Management, Public Sector Management, Public/Business Administration, or a related discipline;

Additional Information and Instructions

• Special Conditions Associated with the Job:

  • • Work will be conducted in an office outfitted with standard office equipment and specialized software.
  • • The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions.
  • • Will be required to travel locally and overseas to attend conferences, seminars, site visits and meetings.

Applications accompanied by résumés should be submitted no later than Wednesday, 23rd April, 2025, to: Director, Human Resource Management and Development National Environment & Planning Agency 11 Caledonia Avenue Kingston 5 📧 Email: hrm@nepa.gov.jm 🔑 Important: Please include the job title in the subject line of your email. ⚠️ Note: While we appreciate all applications, only shortlisted candidates will be contacted.

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