Collection and Compliance Officer (GMG/AM 3)

Summary

Reporting to the Senior Collection and Compliance Officer / Manager, Revenue Collection and Compliance, the Compliance Officer is responsible for effectively administering and ensuring compliance with the Local Authority. The incumbent has direct responsibility to safeguard the collection of outstanding tax, contacting delinquent clients to arrange collections, reconciling accounts, meeting collections quota assigned and reporting in keeping with the laws and Regulations. The salary for this position is $2,190,302 - $2,945,712 JMD per annum.

Responsibilities

• Key Outputs:

  • • Delinquency/Credit reports developed and submitted.
  • • Delinquent clients contacted and letters issued.
  • • Collection policies and procedures observed.
  • • Payment collection goals and targets met.
• • Contacts delinquent clients to arrange for the collection of tax.
• • Issues order/demand letters to taxpayers whose business licenses or permits are cancelled/expired; prepares affidavits to document that orders were served.
• • Obtains information from third-party sources and a variety of leads in locating noncompliant taxpayers.
• • Interviews taxpayers and/or their representatives concerning all types of unpaid property tax liabilities.
• • Secures full payment of tax liability or makes other approved arrangements; arranges for payment based on an assessment of taxpayer's financial status.
• • Ensures proper maintenance of client's payment records in accordance with appropriate records management systems.
• • Initiates requests for adjustments to taxpayers' accounts as appropriate.
• • Investigates and informs supervisor of the status of unusual occurrences and recommends appropriate action.
• • Keeps abreast of any legislative procedural training regarding debt collection, Municipal/Enforcement Laws under the Building Act, Town and Country Planning Act, Nuisance Act, Fire Regulations, and Amusement Regulations.

Qualifications

• • Diploma in Management Studies, Public Management, Accounting, Business Administration, or a related field/equivalent qualification.
• • Two (2) years progressive work experience in the private or public sector.

Additional Information and Instructions

Applications and Resumes along with names and addresses of two (2) referees should be addressed to: Mr. Andrew Harrison Chief Executive Officer Manchester Municipal Corporation 32 Hargreaves Road Mandeville Manchester DEADLINE FOR APPLICATIONS: FRIDAY, JUNE 6, 2025 Please note that only shortlisted candidates will be contacted.

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