Administrative Assistant

Summary

Manage the office of the Vice President and Assistant Vice President - Credit Risk, including mail, voice and email. Monitor and download credits from the Jamaica Credits mailbox. Administration of Delegated limits of Authority for Credit Adjudication, Retail Banking and SME Banking. Submit board reports for Sagicor Bank Credit Committee Meeting. Update and prepare reports from the Transaction Blotter. Manage meeting schedules and timely reports submission. Provide administrative support for the Credit Risk Department in fulfilling the achievement of the goals and objectives of the credit department.

Responsibilities

• • Consistently update calendars with meetings/appointments and schedule relevant meetings as directed and ensure timely reminders to officers.
• • Sort and forward all necessary correspondence daily.
• • Prepare letters based on requests for permanent/temporary assignment of Delegated Lending Authorities (DLAs) for Adjudicators, Branch Managers, Personal Banking Officers and SME Bankers, update personnel files and update/maintain DLA master list.
• • Assist in the preparation, formatting and dispatching of circular letters for the Adjudication Unit.
• • Monitor the mailbox daily, log new applications and submit to the VP/AVP for assignment and submit to relevant Adjudicator for review.
• • Assign incoming credit card applications to Assistant Managers.
• • Update the Transaction Blotter report template with incoming credits and responses daily.
• • Prepare daily incoming credit reports for submission to the AVP.
• • Maintain and upload credit approvals for VP on relevant shared drives and promptly retrieve hard files as necessary.
• • Ensure relevant report submissions as per established timelines.
• • Manage queries and requests for internal and external clients.
• • Respond courteously and promptly to all internal and external queries.
• • Prepare orders and maintain stationery supplies and relevant items for unit.
• • Prepare user access requisitions for relevant systems for team members.
• • Review and submit responses to quarterly User Role Listings from Information Technology.
• • Process relevant invoice payments via docu-sign.
• • Maintain schedule for quarterly BCC meetings.
• • Ensure the timely collating and submission of board papers within established timelines.
• • Record and ensure the timely completion of minutes of board meetings.
• • Perform other job-related duties assigned from time to time.

Required Skills

• • Knowledge of the Bank’s policies and procedures.
• • In-depth knowledge of the operations of the credit lending process.
• • Ability to work under pressure, independently in client and team-oriented environment.
• • High degree of accuracy and detail oriented.
• • High degree of confidentiality and flexibility.
• • Ability to prioritize and time management skills.
• • Ability to multitask and to interface with personnel at all levels.
• • Excellent human relations, administrative, oral, and written communication skills.
• • Sound knowledge of computer software packages including spreadsheet and word processing applications

Qualifications

• • Bachelor's Degree in Human Resource Management, Management Studies or equivalent qualification from a recognised tertiary institution.
• • Certified Professional Secretary Qualification.
• • At least three (3) years’ working experience as an administrator, one (1) of which should be in an administrative position in a department.

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