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Consumer Business Controller

Digicel Kingston and St. Andrew, Jamaica Updated: June 17, 2025

Summary

Provide direct Financial Analysis and insight to support the Chief Consumer Officer (CCO) of the B2C division Business Partnering and Decision Support in developing and executing the Strategic Plan Closely coordinate the preparation and rollout of the Annual Budget (operating plan) and the resulting rolling forecast Improve Cash Flow generation. With keen focus on Business Case reviews for Capex projects and the utilization of working capital. Supporting the existing (17) Markets and the New Market rollout of the D+ services

Responsibilities

  • Use financial analysis to drive Margin improvement, for both Gross and EBITDA margins. Monetizing the use of Content to improve bundled ARPU’s whilst negotiating lower content cost
  • Content utilization analysis, cost projections and optimization strategy for all platforms. Also supporting the Legal, Tax and regulatory compliance Teams with Content contract renegotiations
  • SAC; keen focus on improving visibility into the related revenues and cost. Develop SAC P&L’s within the relevant segments
  • Along with the CAB, support the Improvement and utilization of Cash Flow deployment to all B2C Capex projects, ensuring rates of return meet or exceed the cost of capital (hurdle rate).
  • Support in-depth analyses for strategic B2C business decisions. Thereby analyzing applicable financial information and reports to provide accurate and timely financial recommendations for such decisions
  • Work closely with other members of the B2C senior team in preparing the consolidated annual budgets and rolling forecasts for Digicel+, which also involves guiding each Markets budget
  • Manage the maintenance of highly accurate and confidential data for use in Investor Relations reporting
  • Manage the Team of supporting FP&A’s to deliver on the expected goals and output as agreed with the CCO of B2C
  • Ad hoc support to the Senior Leadership Team and CEO’s in the Markets offering D+ services
  • Recommending, then supporting the implementation of general process improvements within the FP&A area
  • Other areas of responsibilities include Financial and Operational KPI’s. Manage the compilation of Forecast Trends, Quarterly, Monthly and Adhoc Reports & presentations

Required Skills

  • Effective business partnering skills to enable you to build key relationships with critical team members
  • Work independently, multi-task and thrive in a fast paced environment
  • Strong analytical and interpersonal skills and ability to work as part of a team
  • Good presentation skills in terms of ability to present complex matters in a format which can be easily understood by all recipients
  • Relevant experience in reporting, forecasting and performance analysis
  • Highly numerate and have great proficiency in financial modelling
  • Supporting continuous process improvements through automation
  • Highly self-motivated with an ability to take ownership of responsibilities and functions
  • Confidentiality and trustworthiness

Qualifications

  • Bachelor’s Degree required; Currently pursuing ACCA / CPA or MBA qualifications
  • Two or more years of experience as an experienced FP&A in medium sized or large organization
  • One year post-qualification work experience

Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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Job Overview

💼

Title

Consumer Business Controller

🏢

Company

Digicel
💰

Salary

Not Disclosed

🏠

Work Style

On-Site
📄

Contract

Permanent

🎓

Experience

Mid-Level

📚

Education

Bachelor's Degree

👥

Sector

Private

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