Branch Manager (Knutsford)

Summary

The incumbent will manage, direct, and grow the Branch into a profitable, efficient and productive unit of the Revenue Division of Sagicor Life Jamaica Limited while, ensuring that the highest standard of client service is achieved. In addition, the selected candidate will lead the charge in fostering the development of a harmonious and cooperative working environment within the Branch space and by extension the wider group.

Responsibilities

• • Lead the Branch Sales team by ensuring team members/Leaders understand products and services, sales targets, business practices and customer service standards and requirements.
• • Ensure that Agency and Unit managers guide and motivate their sales teams to achieve activity and other targets stipulated in the Branch’s business development plan.
• • Be responsible for day-to-day development of Agency and Unit managers and ensures that the Branch meets its annual recruitment targets.
• • Meet the professional development needs of Managers and Sales Agents through direct mentoring and coaching.
• • Design, implement and manage targeted action plan that speaks to the management and coaching of both administrative and sales team to ensure the achievement of the Branch’s productivity target.
• • Manage sales and performance incentive programs.
• • Contribute to the origination and acquisition of market research and information required to develop the marketing strategy.
• • Conduct field activities as required to meet operational demands, and clients.
• • Coordinate the administrative functions in the Branch so that client service expectations are exceeded.
• • Measure and continually improve operational efficiency.
• • Maximize Branch’s efficiency through the appropriate use of technology.
• • Represent the Company at various events and act on behalf of the Company in matters related to the Government or regulators as required from time to time.

Required Skills

• • Strong management and selling skills.
• • Effective Coaching skills.
• • Excellent selling/ negotiating skills.
• • Strong analytical and problem-solving skills.
• • Ability to communicate effectively both orally and in writing.
• • Excellent human relations skills.
• • Excellent interpersonal skills.
• • Ability to produce reports.
• • Sound knowledge of computer software packages including Microsoft Word and spreadsheet applications.

Qualifications

• • Bachelor’s Degree in Marketing, Business Administration, Finance, Management Studies or relevant discipline or Financial Services Certified Professional (FSCP) designation.
• • The successful completion of Advanced Insurance Programmes such as CLU, Ch.FC, FLMI or any other related management programmes would be an asset.
• • Minimum of seven (7) years’ working experience in Insurance Sales
• • At least 4 years’ working experience in a Sales leadership role or Life Insurance Operations.
• • At least 4 years’ working experience at the Supervisory /Managerial level.

Additional Information and Instructions

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