Executive Assistant - Caribbean Talent Hub (CTH)

Summary

EY Caribbean is currently seeking an Executive Assistant to join our Caribbean Talent Hub (CTH) team in Jamaica. As part of our Enterprise Support Services CTH team, you’ll be an integral part of our business enablement functions that keep our organization running strong. As an Executive Assistant, you’ll work across teams to provide the knowledge, resources and tools that help EY teams deliver exceptional quality service to our clients, win in the marketplace, and support the firm’s growth and profitability. 

Responsibilities

You will use your experience, skills and knowledge of organizational policies, procedures, and practices to provide administrative support to a variety of executives within the EY network. You may also provide administrative support to service line or engagement-specific teams, always observing a strict level of client confidentiality. You will adapt solid working knowledge of the firm's structure, service lines, key personnel, and policies and procedures and keep abreast of Firm updates and new information. You’ll be part of a high-performing, diverse and inclusive team sharing best practices. You will manage tasks independently or teams - prioritizing and planning multiple tasks and projects in a high-volume, fast-paced, deadline-driven environment, ensuring high quality and timely completion of work. The responsibilities of the role should be caried out in accordance with EY’s policies and guidelines; these include, but are not limited to the following:

• • Organizing and managing comprehensive schedules including calendar and email management, travel arrangements and associated meetings
• • Managing processes related to reimbursable expenses and timesheets as required/ directed by executives
• • Preparing and revising documents including presentations, emails, reports, agendas in accordance with the firm’s branding policies
• • Coordinating internal and external events as needed
• • Developing and managing relationships with key internal/external stakeholders
• • Managing executive meetings, calls and projects in both local and virtual team settings
• • Responding to internal customer needs with executives; ensuring all queries/concerns are resolved and adhere to firm policy
• • Managing documents on appropriate file servers and repositories
• • Applying and sharing knowledge obtained on work processes, resources, structure, and business of the firm/service line/functional group
• • Working closely with manager to receive timely feedback, providing quality service, and making certain of satisfaction

Required Skills

• • High attention to detail and self-assurance of quality of work performed
• • Ability to assimilate new information, processes, and tools quickly and use creativity and initiative as required
• • Effectively manage conflicting priorities, organize workflow and team with colleagues to accomplish tasks and balance workloads
• • Proactively leverage and share knowledge with colleagues
• • Gain, develop and demonstrate solid working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures
• • Self-driven and motivated to work independently
• • Superior organizational and follow-up skills with strong attention to details
• • Very strong time, project and risk management skills and ability to deliver multiple assignments under tight deadlines
• • Maintain confidentiality of privileged information obtained during work
• • Excellent interpersonal skills with ability to build positive working relationships at all levels
• • Confidently communicate with audiences from a variety of backgrounds
• • Open to constructive feedback and on-going self-improvement

Qualifications

• • Associate degree in related discipline or equivalent work experience

• Experience:

  • • Minimum of three years of related work experience as an Executive or Administrative Assistant supporting multiple key stakeholders within a large corporate environment
  • • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and MS Outlook (Calendar Management)
  • • Proficiency in MS SharePoint
  • • Must be tech savvy with the ability and desire to embrace new and developing software applications
  • • Ability to communicate effectively and develop positive working relationships
  • • Relevant certification to the role will be considered an asset

Additional Information and Instructions

• Other Requirements:

  • • Must have a designated workspace at home with suitable WiFi connection
  • • Will be required to report to head office from time to time

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