Direct Sales Agent - Western Region

Summary

Selling Digicel Home Entertainment products and services to new customers and up-selling and cross-selling to existing customers

Responsibilities

• • Make visits to households in assigned region to promote and sell products and services
• • Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
• • Maintain and account for stock of devices and cash collected during sales visits
• • Accurately record prospect info and maintain listing
• • Accurately record/receipt customer orders and application forms
• • Achieve sales objectives while providing the highest level of customer satisfaction
• • Provide relevant responses to customers concerns, service requests based on actual facts related to the company’s products or services

Required Skills

• • Excellent interpersonal skills
• • Excellent time management skills and ability to multi-task
• • Excellent communication skills (verbal/ written)
• • Flexible and quick-thinking
• • Previous sales experience, with demonstrated success
• • Sound knowledge of the Internet
• • Must be customer oriented
• • Ability to rapidly learn new tools and understand customers’ environments

Qualifications

• • Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject
• • Minimum requirement of intermediate computer skills

Additional Information and Instructions

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out. Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets

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