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Manager, Human Resource Management (GMG/SEG 2)

Revenue Protection Department Kingston and St. Andrew, Jamaica Updated: July 9, 2025

Summary

Under the direction of the Director, Human Resource Management and Development, the Manager, Human Resource Management, collaborates with varied professionals, within and outside the Ministry of Finance and the Public Service (MOFPS), to recommend, develop and implement frameworks, programmes and practices which support workforce planning mechanisms at all levels within the organization. 💰$4,266,270 – $5,737,658 JMD per annum

Responsibilities

  • • Participates in designing and implementing Workforce Planning methods, frameworks and processes, which support alignment to the business strategies;
  • • Analyses and monitors the macro-environmental factors (external environment factors), which could impact the Department’s business goals, and uses the results to identify any threats and weaknesses in a SWOT analysis;
  • • Researches and evaluates the leadership, culture and strategies of the Department to discern and document its future workforce capabilities;
  • • Participates in designing and implementing risk assessment tools, that will inform workforce risks;
  • • Conducts labour market research;
  • • Researches, analyzes and identifies any persistent workforce issues and/or trends and recommends appropriate strategies, which will assist in reducing any future impact within the Department;
  • • Monitors and evaluates workforce planning interventions, to determine if appropriate actions were taken and whether said actions have had the desired effect;
  • • Develops, implements and monitors workforce plans and performance indicators, to ensure that they are aligned to the Competency Framework, as well as its medium and long-term requirements;
  • • Works closely with HR Business Partners, Senior Executives and the Talent Management Section, to support and implement a workforce planning approach to talent acquisition and management;
  • • Creates, builds and sustains external partnerships and alliances with significant stakeholders;
  • • Participates in internal and external Committees, and represents the Department;
  • • Manages change and improvement by sharing the appropriate guidelines and methodologies, which clarify purpose, and the benefits of continuous improvement;
  • • Keeps abreast of changes/updates in Legislation and Policies, which are related to Workforce Planning and any other similar initiatives.
  • Management/Administrative:

    • • Contributes to the Branch’s Strategic, Operational and Individual Work Plans, as well as its Budget;
    • • Participates as a member of appropriate professional institutions and organizations; makes presentations as needed, and participates in workshops, seminars and conferences;
    • • Keeps abreast of professional development requirements.
  • Human Resource:

    • • Oversees preparation of Work Plans for the Section;
    • • Conducts periodic reviews of supervisees, in accordance with Work Plans;
    • • Conducts assessment of supervisees based on performance assessment criteria, and prepares Performance Report;
    • • Develops and manages the performance of the Section and its staff, by setting performance targets, monitoring performance, providing feedback to staff and recommending training;
    • • Ensures that staff have sufficient and appropriate physical resources to undertake their duties, efficiently and effectively;
    • • Conducts on-the-job coaching within the Section.
  • Customer Service:

    • • Uphold established customer service principles, standards and deliverables.

Required Skills

  • • Excellent knowledge of Human Resource Management functions, policies and regulations of the Public Sector
  • • Excellent knowledge of Workforce Planning Practices in complex organizations
  • • Very good experience designing and delivering coaching, mentoring, learning and development programmes
  • • Good knowledge of HR Information Systems such as: MYHR+, People Soft, Success Factors and/or any other related solutions
  • • Advanced skills with respect to software, such as PowerPoint, Outlook, Word and Excel
  • • Very good understanding of the machinery of Government and political processes
  • • Knowledge of and the ablility to create or revolutionize and implement continuous improvement initiatives
  • • Good interpersonal skills
  • • Good oral and written communication skills
  • • Good leadership skills
  • • Sound judgment
  • • Able to use initiative
  • • Good problem solving skills
  • • Good planning and organizing skills
  • • Sound integrity and ethics
  • • Ability to work in team

Qualifications

  • • Bachelor’s Degree in Human Resource Management, Management Studies, Public Business Administration or equivalent;
  • • Five (5) years’ related working experience in the field of Human Resource Management.

Additional Information and Instructions

  • Special Conditions Associated with the Job:

    • • Travelling to attend conferences, seminars and meetings, locally and overseas, is an integral part of this position;
    • • There could be stress due to working in a fast-paced environment, which includes interacting with varied stakeholders, while meeting multiple and tight deadlines.
    • • Extended working hours are expected.

Applications, accompanied by Résumés, should be submitted no later than Wednesday, 16th July, 2025, to: The Commissioner Revenue Protection Department 1 Shalimar Avenue Kingston 3 ✉️ Email: rpdjobs@mof.gov.jm 📜 N.B. Please include the job title in the subject line of your email. Please note that only shortlisted applicants will be contacted.

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Job Overview

đź’Ľ

Title

Manager, Human Resource Management (GMG/SEG 2)

đź’°

Salary

See Description

đź“§

Email

rpdjobs@mof.gov.jm

🏠

Work Style

On-Site
đź“„

Contract

Permanent

🎓

Experience

Mid-Level

📚

Education

Bachelor's Degree

🏷️
👥

Sector

Public

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